{"id":341035,"date":"2017-05-16T12:50:37","date_gmt":"2017-05-16T04:50:37","guid":{"rendered":"http:\/\/techcrunch.com\/?p=1490876"},"modified":"2017-05-16T12:50:37","modified_gmt":"2017-05-16T04:50:37","slug":"docusign-confirms-customer-emails-were-stolen-and-used-in-phishing-campaign","status":"publish","type":"post","link":"https:\/\/people.utm.my\/asmawisham\/docusign-confirms-customer-emails-were-stolen-and-used-in-phishing-campaign\/","title":{"rendered":"DocuSign confirms customer emails were stolen and used in phishing campaign"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/05\/gettyimages-691111159.jpg?w=738\" class=\"\"\/><\/p>\n<p id=\"speakable-summary\"><a target=\"_blank\" href=\"https:\/\/www.docusign.com\/\">DocuSign<\/a>, the owner of eSignature, one of the most popular digital\u00a0signature services, <a target=\"_blank\" href=\"https:\/\/trust.docusign.com\/en-us\/personal-safeguards\/\">said today that a database of customer emails was breached and used in a phishing campaign that began last week<\/a>.<\/p>\n<p>The phishing emails were designed\u00a0to look like they were sent by\u00a0DocuSign and had subject\u00a0lines that said \u201cCompleted: [domain name]\u00a0 \u2013 Wire transfer for recipient-name Document Ready for Signature\u201d or\u00a0\u201cCompleted [domain name\/email address] \u2013 Accounting Invoice [Number] Document Ready for Signature.\u201d Word Document attachments in the emails installed malware if opened.<\/p>\n<p>The company began tracking the phishing campaign on its <a target=\"_blank\" href=\"https:\/\/trust.docusign.com\">security site<\/a> on May 9, though it was not until today that it confirmed its email list had been stolen.<\/p>\n<p>In today\u2019s post, DocuSign said its eSignature service, envelopes, and customer documents remain secure, but that hackers were able to access customer emails through a \u201cnon-core\u201d system that the company uses to send service-related announcements. DocuSign added that only emails were stolen\u00a0and other sensitive information, including names, physical addresses, passwords, social security numbers, credit card data, and documents sent through the eSignature system, were not accessed.<\/p>\n<p>DocuSign said it has\u00a0put more security measures in place and contacted law enforcement agencies. It listed several steps customers should take to protect themselves, including forwarding suspicious emails to spam@docusign.com before deleting them from their computers, updating anti-virus software, and <a target=\"_blank\" href=\"https:\/\/trust.docusign.com\/static\/downloads\/Combating_Phishing_WP_05082017.pdf\">reading DocuSign\u2019s white paper on phishing<\/a>.<\/p>\n<p><small>Featured Image: <a target=\"_blank\" href=\"http:\/\/www.gettyimages.com\/search\/photographer?family=creative&amp;photographer=rolfobrennereyeem&amp;excludenudity=true&amp;sort=best#license\">Rolfo Brenner\/EyeEm<\/a>\/Getty Images<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"453\" src=\"https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/05\/gettyimages-691111159.jpg?w=680\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/05\/gettyimages-691111159.jpg?w=680 680w, https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/05\/gettyimages-691111159.jpg?w=1360 1360w, https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/05\/gettyimages-691111159.jpg?w=150 150w, https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/05\/gettyimages-691111159.jpg?w=300 300w, https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/05\/gettyimages-691111159.jpg?w=768 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>&nbsp;DocuSign, the owner of eSignature, one of the most popular digital signature services, said today that a database of customer emails was breached and used in a phishing campaign that began last week. <a href=\"https:\/\/techcrunch.com\/2017\/05\/15\/docusign-confirms-customer-emails-were-stolen-and-used-in-phishing-campaign\/?ncid=rss\">Read More<\/a><\/p>\n<div class=\"feedflare\">\n<a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=RSaqZgFvrmY:uzuW3OSWZSY:2mJPEYqXBVI\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=2mJPEYqXBVI\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=RSaqZgFvrmY:uzuW3OSWZSY:7Q72WNTAKBA\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=7Q72WNTAKBA\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=RSaqZgFvrmY:uzuW3OSWZSY:yIl2AUoC8zA\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=yIl2AUoC8zA\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=RSaqZgFvrmY:uzuW3OSWZSY:-BTjWOF_DHI\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?i=RSaqZgFvrmY:uzuW3OSWZSY:-BTjWOF_DHI\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=RSaqZgFvrmY:uzuW3OSWZSY:D7DqB2pKExk\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?i=RSaqZgFvrmY:uzuW3OSWZSY:D7DqB2pKExk\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=RSaqZgFvrmY:uzuW3OSWZSY:qj6IDK7rITs\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=qj6IDK7rITs\" border=\"0\"><\/img><\/a>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~r\/Techcrunch\/~4\/RSaqZgFvrmY\" height=\"1\" width=\"1\" alt=\"\"\/> <\/p>\n","protected":false},"author":5817,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[25],"tags":[59,66,26],"class_list":["post-341035","post","type-post","status-publish","format-standard","hentry","category-technology","tag-media","tag-techcrunch","tag-technology"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/341035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/users\/5817"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/comments?post=341035"}],"version-history":[{"count":0,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/341035\/revisions"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media?parent=341035"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/categories?post=341035"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/tags?post=341035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}