{"id":341256,"date":"2017-05-18T04:00:02","date_gmt":"2017-05-17T20:00:02","guid":{"rendered":"https:\/\/www.macrumors.com\/2017\/05\/17\/iphone-92-percent-loyalty-rate-survey\/"},"modified":"2017-05-18T04:00:02","modified_gmt":"2017-05-17T20:00:02","slug":"iphone-scores-92-loyalty-rate-in-recent-survey-ahead-of-iphone-8","status":"publish","type":"post","link":"https:\/\/people.utm.my\/asmawisham\/iphone-scores-92-loyalty-rate-in-recent-survey-ahead-of-iphone-8\/","title":{"rendered":"iPhone Scores 92% Loyalty Rate in Recent Survey Ahead of iPhone 8"},"content":{"rendered":"<p>[unable to retrieve full-text content]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>92 percent of iPhone owners that are &#8220;somewhat likely&#8221; or &#8220;extremely likely&#8221; to upgrade their smartphone in the next 12 months plan to purchase another iPhone, according to investment banking firm Morgan Stanley.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/cdn.macrumors.com\/article-new\/2017\/03\/iphone_trio.jpg\" alt=\"\" width=\"545\" height=\"355\" class=\"aligncenter size-full wp-image-556237\" \/><br \/>\n<br \/>\nApple&#8217;s loyalty rate, up from 86 percent a year ago, is based on an April 2017 survey of 1,000 smartphone owners aged 18 and above in the United States. It&#8217;s the highest iPhone retention rate recorded by Morgan Stanley since an all-time high of 93 percent set in September 2015, when the <a href=\"https:\/\/www.macrumors.com\/roundup\/iphone-6s\/\">iPhone 6s<\/a> launched.<\/p>\n<p>An excerpt from Morgan Stanley analyst Katy Huberty&#8217;s research note distributed today:<\/p>\n<blockquote><p>It&#8217;s our belief that a maturing installed base that is accustomed to iOS and increased press around potential new technologies in the upcoming iPhone drove the strong year-over-year increase. Importantly, the rise in Apple&#8217;s loyalty rates comes after Samsung, Apple&#8217;s biggest competitor in the United States, introduced the Galaxy S8, which was available for pre-order starting March 30th. Apple&#8217;s loyalty rate of 92% dwarfs that of all other vendors, with Samsung garnering a 77% retention rate, followed by LG (59%), Motorola (56%), and Nokia (42%).<\/p><\/blockquote>\n<p>Despite reports suggesting &#8220;<a href=\"https:\/\/www.macrumors.com\/roundup\/iphone-8\/\">iPhone 8<\/a>&#8221; mass production <a href=\"https:\/\/www.macrumors.com\/2017\/04\/24\/kuo-iphone-8-september-shortage\/\">could be delayed by months<\/a>, Huberty said Morgan Stanley&#8217;s Greater China Technology Research colleagues have &#8220;not yet seen delays in the supply chain&#8221; and still expect new iPhone production to start on time for most components, including the OLED display.<\/p>\n<p> &#8220;Nevertheless, we remain conservative in our initial expectations for iPhone supply,&#8221; the research note cautioned.<\/p>\n<p>Morgan Stanley raised its price target for Apple&#8217;s stock to &#36;177 today, up from &#36;161, given growing confidence in its 2018 fiscal year &#8220;<a href=\"https:\/\/www.macrumors.com\/2017\/05\/03\/aapl-forecast-3q17\/\">supercycle<\/a>&#8221; estimates, along with a greater mix of recurring, high-margin services revenue, and a larger cash balance with potential for repatriation in the United States.<\/p>\n<div class=\"linkback\">Related Roundup: <a href=\"https:\/\/www.macrumors.com\/roundup\/iphone-8\/\">iPhone 8 (2017)<\/a> <br \/>Tags: <a href=\"https:\/\/www.macrumors.com\/roundup\/katy-huberty\/\">Katy Huberty<\/a>, <a href=\"https:\/\/www.macrumors.com\/roundup\/morgan-stanley\/\">Morgan Stanley<\/a> <\/div>\n<p><a href=\"https:\/\/forums.macrumors.com\/threads\/iphone-92-percent-loyalty-rate-survey.2046122\/\">Discuss this article<\/a> in our forums<\/p>\n<div class=\"feedflare\">\n<a href=\"http:\/\/feeds.macrumors.com\/~ff\/MacRumors-All?a=-YgwqlFaSco:RN3hrsG1XQ8:6W8y8wAjSf4\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/MacRumors-All?d=6W8y8wAjSf4\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.macrumors.com\/~ff\/MacRumors-All?a=-YgwqlFaSco:RN3hrsG1XQ8:qj6IDK7rITs\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/MacRumors-All?d=qj6IDK7rITs\" border=\"0\"><\/img><\/a>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~r\/MacRumors-All\/~4\/-YgwqlFaSco\" height=\"1\" width=\"1\" alt=\"\"\/> <\/p>\n","protected":false},"author":5817,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[25],"tags":[68,69,59,26],"class_list":["post-341256","post","type-post","status-publish","format-standard","hentry","category-technology","tag-apple","tag-macrumors","tag-media","tag-technology"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/341256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/users\/5817"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/comments?post=341256"}],"version-history":[{"count":0,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/341256\/revisions"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media?parent=341256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/categories?post=341256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/tags?post=341256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}