{"id":341527,"date":"2017-05-21T09:49:43","date_gmt":"2017-05-21T01:49:43","guid":{"rendered":"https:\/\/www.macrumors.com\/2017\/05\/20\/apple-ends-2011-macbook-pro-repair-program\/"},"modified":"2017-05-21T09:49:43","modified_gmt":"2017-05-21T01:49:43","slug":"apple-says-2011-macbook-pro-no-longer-eligible-for-video-issues-repair-program","status":"publish","type":"post","link":"https:\/\/people.utm.my\/asmawisham\/apple-says-2011-macbook-pro-no-longer-eligible-for-video-issues-repair-program\/","title":{"rendered":"Apple Says 2011 MacBook Pro No Longer Eligible For &#8216;Video Issues&#8217; Repair Program"},"content":{"rendered":"<p>[unable to retrieve full-text content]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/cdn.macrumors.com\/article-new\/2017\/05\/macbook_pro_2011.jpg\" alt=\"\" width=\"275\" height=\"206\" class=\"alignright size-full wp-image-566331\" \/>Apple says the following models are no longer eligible for its <a href=\"https:\/\/www.macrumors.com\/roundup\/retina-macbook-air\/\">MacBook<\/a><a href=\"https:\/\/www.apple.com\/support\/macbookpro-videoissues\/\"> Pro Repair Extension Program for Video Issues<\/a>:<br \/>\n<\/p>\n<p style=\"padding-left: 30px;\">\u2022 15-inch, Early 2011<br \/>\n<br \/>\n\u2022 15-inch, Late 2011<br \/>\n<br \/>\n\u2022 17-inch, Early 2011<br \/>\n<br \/>\n\u2022 17-inch, Late 2011<\/p>\n<p>The following <a href=\"https:\/\/www.macrumors.com\/roundup\/macbook-pro\/\">MacBook Pro<\/a> models remain eligible, so long as they were purchased less than four years ago:<br \/>\n<\/p>\n<p style=\"padding-left: 30px;\">\u2022 Retina, 15-inch, Mid 2012<br \/>\n<br \/>\n\u2022 Retina, 15 inch, Early 2013<\/p>\n<p>Apple <a href=\"https:\/\/www.macrumors.com\/2015\/02\/19\/2011-macbook-pro-repair-program-apple\/\">launched the repair program in February 2015<\/a> to address a &#8220;small percentage&#8221; of MacBook Pro models that &#8220;may exhibit distorted video, no video, or unexpected system restarts,&#8221; allegedly <a href=\"http:\/\/files.www.wbmllp.com\/news\/class-action-filed-against-apple-for-defective-2011-macbook-pro-laptops\/mbp2011_Filed_Complaint.pdf\">due to faulty GPUs<\/a>.<\/p>\n<p>The program <a href=\"https:\/\/www.macrumors.com\/2016\/02\/19\/apple-extends-mbp-video-repair-program\/\">expired on December 31, 2016<\/a>, but it&#8217;s still in effect for eligible models up to four years from their original date of sale.<\/p>\n<p>A <a href=\"https:\/\/www.apple.com\/support\/macbookpro-videoissues\/\">support document<\/a> on Apple&#8217;s website says the affected models were sold between February 2011 and December 2013. Use the &#8220;<a href=\"https:\/\/checkcoverage.apple.com\/\">Check Your Coverage<\/a>&#8221; tool on Apple&#8217;s website to determine if a particular model is eligible. <\/p>\n<p>The video issues impacted many customers, prompting a <a href=\"https:\/\/www.macrumors.com\/2014\/10\/28\/macbook-pro-2011-graphics-lawsuit\/\">class-action lawsuit<\/a> against Apple and an <a href=\"https:\/\/www.change.org\/p\/timothy-d-cook-replace-or-fix-all-2011-macbook-pro-with-graphics-failure\">online petition<\/a> with over 40,000 signatures. Affected users often experience visual banding or malfunctions on the screen, particularly when watching HD videos or using pro apps such as Final Cut Pro X.<\/p>\n<p>Apple will continue to repair Mid 2012 or Early 2013 models, free of charge. Affected customers can <a href=\"https:\/\/www.apple.com\/retail\/storelist\/\">call an Apple Store<\/a> to schedule a Genius Bar appointment, visit an <a href=\"https:\/\/locate.apple.com\/\">Apple Authorized Service Provider<\/a>, or <a href=\"https:\/\/support.apple.com\/contact\">call Apple Support<\/a> and request a postage paid box to mail in the MacBook Pro to a local Apple Repair Center.<\/p>\n<div class=\"linkback\">Related Roundup: <a href=\"https:\/\/www.macrumors.com\/roundup\/macbook-pro\/\">MacBook Pro<\/a> <br \/>Tags: <a href=\"https:\/\/www.macrumors.com\/roundup\/repair-program\/\">repair program<\/a>, <a href=\"https:\/\/www.macrumors.com\/roundup\/apple-support\/\">Apple Support<\/a> <br \/>Buyer&#8217;s Guide: <a href=\"https:\/\/buyersguide.macrumors.com\/#Retina_MacBook_Pro\">MacBook Pro (Neutral)<\/a> <\/div>\n<p><a href=\"https:\/\/forums.macrumors.com\/threads\/apple-ends-2011-macbook-pro-repair-program.2046546\/\">Discuss this article<\/a> in our forums<\/p>\n<div class=\"feedflare\">\n<a href=\"http:\/\/feeds.macrumors.com\/~ff\/MacRumors-All?a=c83CvEMscMA:pbaIDY8rSAc:6W8y8wAjSf4\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/MacRumors-All?d=6W8y8wAjSf4\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.macrumors.com\/~ff\/MacRumors-All?a=c83CvEMscMA:pbaIDY8rSAc:qj6IDK7rITs\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/MacRumors-All?d=qj6IDK7rITs\" border=\"0\"><\/img><\/a>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~r\/MacRumors-All\/~4\/c83CvEMscMA\" height=\"1\" width=\"1\" alt=\"\"\/> <\/p>\n","protected":false},"author":5817,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[25],"tags":[68,69,59,26],"class_list":["post-341527","post","type-post","status-publish","format-standard","hentry","category-technology","tag-apple","tag-macrumors","tag-media","tag-technology"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/341527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/users\/5817"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/comments?post=341527"}],"version-history":[{"count":0,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/341527\/revisions"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media?parent=341527"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/categories?post=341527"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/tags?post=341527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}