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Uber has come out and said that it accidentally underpaid drivers in New York City over the past two and half years, the Wall Street Journal reports<\/a>.\u00a0On Friday, Uber announced a nationwide change to how drivers see their earnings. While going through that process, the company realized it had been underpaying drivers in New York, TechCrunch has learned.<\/p>\n Here\u2019s what happened. Uber was supposed\u00a0to take a 25% cut from driver fares, after taxes and fees were taken into account, according to the terms of Uber\u2019s 2014 driver agreement. But in New York, Uber accidentally calculated a higher commission that took into account the full fare, before taking into account taxes and other fees.\u00a0As of today, New York is the only market in which Uber\u00a0discovered the\u00a0accounting mistake.<\/p>\n Uber now says it is fully prepared to refund that money to drivers in New York, plus interest. That will result in tens of millions of dollars for the company.<\/p>\n \u201cWe are committed to paying every driver every penny they are owed \u2013 plus interest \u2013 as quickly as possible,\u201d Uber Regional General Manager of U.S. and Canada Rachel Holt said in a statement. \u201cWe are working hard to regain driver trust, and that means being transparent, sticking to our word, and making the Uber experience better from end to end.\u201d<\/p>\n For Uber drivers in New York who have completed a trip in the last ninety days, they will receive an email that tells them the amount Uber owes them. Money will be deposited into their bank accounts within seven days.<\/p>\n For those who have not taken a trip in the last ninety days, Uber will send them an email with how much they are owed, and a form to fill out to confirm their bank account information is correct.<\/p>\n","protected":false},"excerpt":{"rendered":"![\"\"](\"https:\/\/tctechcrunch2011.files.wordpress.com\/2017\/03\/gettyimages-5389460381.jpg?w=680\")
Uber has come out and said that it accidentally underpaid drivers in New York City over the past two and half years, the Wall Street Journal reports.\u00a0On Friday, Uber announced a nationwide change to how drivers see their earnings. While going through that process, the company realized it had been underpaying drivers in New York, TechCrunch has learned.
\nHere’s what happened. Uber was… Read More<\/a><\/p>\n\n<\/img><\/a>
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