{"id":342421,"date":"2017-06-01T06:50:26","date_gmt":"2017-05-31T22:50:26","guid":{"rendered":"http:\/\/techcrunch.com\/?p=1498084"},"modified":"2017-06-01T06:50:26","modified_gmt":"2017-05-31T22:50:26","slug":"amazon-begins-offering-refunds-for-unauthorized-in-app-purchases","status":"publish","type":"post","link":"https:\/\/people.utm.my\/asmawisham\/amazon-begins-offering-refunds-for-unauthorized-in-app-purchases\/","title":{"rendered":"Amazon begins offering refunds for unauthorized in-app purchases"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/tctechcrunch2011.files.wordpress.com\/2016\/08\/gettyimages-527872250.jpg?w=738\" class=\"\"\/><\/p>\n<p id=\"speakable-summary\">Were you one of the many parents surprised to find hundreds of dollars\u2019 worth of Smurfberries charged to your card a few years back? Amazon\u2019s <a target=\"_blank\" href=\"https:\/\/techcrunch.com\/2016\/04\/27\/court-holds-amazon-liable-for-years-of-unauthorized-in-app-purchases-made-by-kids\/\" rel=\"noopener\">lax in-app purchasing standards<\/a> let kids all over the country buy coins and crystals to their hearts\u2019 content, something the FTC frowned on. News that <a target=\"_blank\" href=\"https:\/\/techcrunch.com\/2017\/04\/05\/amazon-will-refund-millions-of-unauthorized-in-app-purchases-made-by-kids\/\" rel=\"noopener\">refunds would be available soon<\/a> broke in April, <a target=\"_blank\" href=\"https:\/\/www.ftc.gov\/news-events\/press-releases\/2017\/05\/refunds-now-available-amazon-unauthorized-app-purchases?utm_source=govdelivery\" rel=\"noopener\">and the time has come at last<\/a>.<\/p>\n<p>Eligible customers should automatically receive an email from Amazon, or you can <a target=\"_blank\" href=\"https:\/\/www.amazon.com\/gp\/mas\/refund-orders\/in-apprefund\/\" rel=\"noopener\">check here<\/a>. If you think you should get a refund but haven\u2019t heard from them, go to the Message Center in your Amazon account and see if there\u2019s anything there (it might have gone to your spam folder).<\/p>\n<p>There\u2019s no big hurry: you have a full year to submit your requests for refunds.<\/p>\n<p>If you\u2019re curious about the specifics of the case, the FTC keeps the relevant documents <a target=\"_blank\" href=\"https:\/\/www.ftc.gov\/enforcement\/cases-proceedings\/122-3238\/amazoncom-inc\" rel=\"noopener\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"453\" src=\"https:\/\/tctechcrunch2011.files.wordpress.com\/2016\/08\/gettyimages-527872250.jpg?w=680\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/tctechcrunch2011.files.wordpress.com\/2016\/08\/gettyimages-527872250.jpg?w=680 680w, https:\/\/tctechcrunch2011.files.wordpress.com\/2016\/08\/gettyimages-527872250.jpg?w=1360 1360w, https:\/\/tctechcrunch2011.files.wordpress.com\/2016\/08\/gettyimages-527872250.jpg?w=150 150w, https:\/\/tctechcrunch2011.files.wordpress.com\/2016\/08\/gettyimages-527872250.jpg?w=300 300w, https:\/\/tctechcrunch2011.files.wordpress.com\/2016\/08\/gettyimages-527872250.jpg?w=768 768w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>&nbsp;Were you one of the many parents surprised to find hundreds of dollars&#8217; worth of Smurfberries charged to your card a few years back? Amazon&#8217;s lax in-app purchasing requirements let kids all over the country buy coins and crystals to their hearts&#8217; content, something the FTC frowned on. News that refunds would be available soon broke in April, and the time has come at last. <a href=\"https:\/\/techcrunch.com\/2017\/05\/31\/amazon-begins-offering-refunds-for-unauthorized-in-app-purchases\/?ncid=rss\">Read More<\/a><\/p>\n<div class=\"feedflare\">\n<a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=EFodaR0Xfsc:9UVSZX8pawU:2mJPEYqXBVI\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=2mJPEYqXBVI\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=EFodaR0Xfsc:9UVSZX8pawU:7Q72WNTAKBA\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=7Q72WNTAKBA\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=EFodaR0Xfsc:9UVSZX8pawU:yIl2AUoC8zA\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=yIl2AUoC8zA\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=EFodaR0Xfsc:9UVSZX8pawU:-BTjWOF_DHI\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?i=EFodaR0Xfsc:9UVSZX8pawU:-BTjWOF_DHI\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=EFodaR0Xfsc:9UVSZX8pawU:D7DqB2pKExk\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?i=EFodaR0Xfsc:9UVSZX8pawU:D7DqB2pKExk\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?a=EFodaR0Xfsc:9UVSZX8pawU:qj6IDK7rITs\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Techcrunch?d=qj6IDK7rITs\" border=\"0\"><\/img><\/a>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~r\/Techcrunch\/~4\/EFodaR0Xfsc\" height=\"1\" width=\"1\" alt=\"\"\/> <\/p>\n","protected":false},"author":5817,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[25],"tags":[59,66,26],"class_list":["post-342421","post","type-post","status-publish","format-standard","hentry","category-technology","tag-media","tag-techcrunch","tag-technology"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/342421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/users\/5817"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/comments?post=342421"}],"version-history":[{"count":0,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/342421\/revisions"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media?parent=342421"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/categories?post=342421"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/tags?post=342421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}