{"id":368856,"date":"2017-07-24T20:16:03","date_gmt":"2017-07-24T12:16:03","guid":{"rendered":"https:\/\/www.macrumors.com\/2017\/07\/24\/pokemon-go-fest-problems\/"},"modified":"2017-07-24T20:16:03","modified_gmt":"2017-07-24T12:16:03","slug":"niantic-refunds-guests-as-pokemon-go-fest-plagued-by-network-problems-and-game-bugs","status":"publish","type":"post","link":"https:\/\/people.utm.my\/asmawisham\/niantic-refunds-guests-as-pokemon-go-fest-plagued-by-network-problems-and-game-bugs\/","title":{"rendered":"Niantic Refunds Guests as Pok\u00e9mon Go Fest Plagued by Network Problems and Game Bugs"},"content":{"rendered":"<p>This past weekend, Niantic held a real-life event for the popular iOS and Android game Pok\u00e9mon Go, called <a href=\"https:\/\/www.macrumors.com\/2017\/06\/08\/pokemon-go-anniversary\/\">Pok\u00e9mon Go Fest<\/a>, where fans from all over the world descended upon Chicago to hunt for Pok\u00e9mon in Grant Park. Ahead of the event, Niantic promised increased Pok\u00e9mon encounters, challenges and rewards for the game&#8217;s three teams, an exclusive in-game medal, special Pok\u00e9Stops, and more.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.macrumors.com\/article-new\/2017\/06\/gofestoneyear-800x450.jpg\" alt=\"\" width=\"800\" height=\"450\" class=\"aligncenter size-large wp-image-569782\"\/><br \/>Unfortunately, the anniversary event was met with disgruntled attendees once network issues and game bugs were discovered by some of the 20,000 visitors to Chicago (via <a href=\"http:\/\/www.nbcchicago.com\/news\/local\/pokemon-go-fest-chicago-grant-park-436052583.html\"><em>NBC Chicago<\/em><\/a>). Niantic chief marketing officer Mike Quigley described the problems to fans during the event:<\/p>\n<blockquote readability=\"11\">\n<p>\u201cOne is a network issue. One of the providers is trying to pump in some more bandwidth so that\u2019s something that we\u2019re working with them closely on,\u201d CMO Mike Quigley said onstage. \u201cThe other two issues are on the Niantic side. There\u2019s a crash bug issue that we\u2019ve identified. I know some of you have had that issue, as well as an authentication issue, so we\u2019ve got it completely pinpointed to those three things.\u201d<\/p>\n<\/blockquote>\n<p>Some fans, speaking to <a href=\"http:\/\/www.cnbc.com\/2017\/07\/23\/pokemon-go-fest-gets-off-to-disastrous-start.html\"><em>CNBC<\/em><\/a>, said that the problems became less frequent as the day went on, because Niantic began implementing quick fixes in the game &#8212; like reducing animations &#8212; to get it to run smoother.<\/p>\n<blockquote readability=\"13\">\n<p>&#8220;I spent more time trying to get the game to load than I have playing it,&#8221; said Laura, who was using a phone with AT&amp;T service. But early on, network issues were affecting all four of the major US carriers. &#8220;It was rough in the morning,&#8221; said Abbie Harrison, a Verizon customer. &#8220;They&#8217;re turning off animations for the lures and stuff to make it run better. It&#8217;s running better now. I&#8217;m actually able to log in. It was really spotty and nothing would show up on my screen. I can now actually see and do things.&#8221;<\/p>\n<\/blockquote>\n<p>In response, <a href=\"http:\/\/pokemongo.nianticlabs.com\/en\/post\/pokemongofestupdate\">Niantic is offering<\/a> those who went to Pok\u00e9mon Go Fest in Chicago a full $20 refund on their tickets, as well as $100 in-game credit in the form of Pok\u00e9coins. The developer also expanded the range of special Pok\u00e9mon and Pok\u00e9Stops that appeared during the event to a two mile radius, giving attendees a chance to move farther out from Grant Park and get better cellular reception.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.macrumors.com\/article-new\/2017\/07\/pokemon-go-fest-2.jpg\" alt=\"\" width=\"1253\" height=\"790\" class=\"aligncenter size-full wp-image-577353\"\/><\/p>\n<p><center><em><a href=\"https:\/\/www.youtube.com\/channel\/UCA698bls2pjQyiqP9N-iaeg\">Image via Pok\u00e9mon Go on YouTube<\/a><\/em><\/center><br \/>The event marked the start of Legendary Pok\u00e9mon <a href=\"http:\/\/pokemongo.nianticlabs.com\/en\/post\/legendaryrewards\">appearing within the game<\/a>, so in response to the sign-in problems Niantic is gifting all registered attendees Lugia into their Pok\u00e9mon Go accounts.<\/p>\n<p>Game bugs, crashes, and server problems have been <a href=\"https:\/\/www.macrumors.com\/2016\/07\/12\/pokemon-go-bug-fix-update\/\">associated with Pok\u00e9mon Go<\/a> since the app launched last summer, which Niantic has largely addressed with various updates to the game. With Pok\u00e9mon Go Fest in Chicago over, a similar festival has already been announced in Yokohama, Japan for sometime in August.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This past weekend, Niantic held a real-life event for the popular iOS and Android game Pok\u00e9mon Go, called Pok\u00e9mon Go Fest, where fans from all over the world descended upon Chicago to hunt for Pok\u00e9mon in Grant Park. Ahead of the event, Niantic promised increased Pok\u00e9mon encounters, challenges and rewards for the game&#8217;s three teams, [&hellip;]<\/p>\n","protected":false},"author":5817,"featured_media":368857,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[25],"tags":[68,69,59,26],"class_list":["post-368856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-apple","tag-macrumors","tag-media","tag-technology"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/368856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/users\/5817"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/comments?post=368856"}],"version-history":[{"count":0,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/368856\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media\/368857"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media?parent=368856"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/categories?post=368856"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/tags?post=368856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}