{"id":392256,"date":"2017-08-29T08:15:53","date_gmt":"2017-08-29T00:15:53","guid":{"rendered":"https:\/\/www.macrumors.com\/2017\/08\/28\/beddit-apple-support\/"},"modified":"2017-08-29T08:15:53","modified_gmt":"2017-08-29T00:15:53","slug":"apple-now-handling-support-for-beddit-sleep-tracker-following-acquisition","status":"publish","type":"post","link":"https:\/\/people.utm.my\/asmawisham\/apple-now-handling-support-for-beddit-sleep-tracker-following-acquisition\/","title":{"rendered":"Apple Now Handling Support for Beddit Sleep Tracker Following Acquisition"},"content":{"rendered":"<p>Following its <a href=\"https:\/\/www.macrumors.com\/2017\/05\/09\/apple-acquires-sleep-monitor-beddit\/\">May acquisition<\/a> of sleep tracking product Beddit, Apple has taken over all support for the device.<\/p>\n<p>The Beddit <a href=\"https:\/\/www.beddit.com\/contact\/\">support site<\/a>, which previously provided customers with a Beddit customer support email address to use, now includes a link that directs customers to instead <a href=\"https:\/\/getsupport.apple.com\/?caller=beddit&amp;SG=SG003&amp;category_id=SC0043&amp;symptom_id=23280\">contact Apple support<\/a> for any issues. It&#8217;s not entirely clear when the change was made, but it was noticed today by <em>Bloomberg<\/em>&#8216;s <a href=\"https:\/\/twitter.com\/markgurman\/status\/902291303530078208\">Mark Gurman<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.macrumors.com\/article-new\/2017\/08\/bedditapplesupport-800x307.jpg\" alt=\"\" width=\"800\" height=\"307\" class=\"aligncenter size-large wp-image-584616\"\/><br \/>Beddit, purchased by Apple earlier this year for an undisclosed sum, is <a href=\"https:\/\/www.apple.com\/shop\/product\/HKJE2VC\/A\/beddit-3-sleep-monitor\">a $150 sleep monitoring system<\/a> that pairs a pliable under-sheet sleep sensor with an app that&#8217;s designed to help users analyze and improve their sleeping habits.<\/p>\n<p>The Beddit Sleep Tracker uses ballistocardiography (BCG) to measure the mechanical activity of the heart, lungs, and other body functions, a non-invasive monitoring technology that&#8217;s similar to the light-based photoplethysmography the Apple Watch uses to monitor heart rate.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.macrumors.com\/article-new\/2017\/05\/beddit-800x418.jpg\" alt=\"\" width=\"800\" height=\"418\" class=\"aligncenter size-large wp-image-564584\"\/><br \/>With BCG, when the heart beats, it measures the mechanical impulse generated by the acceleration of the blood through the circulatory system, providing a wealth of data about the body. Beddit <a href=\"https:\/\/www.macrumors.com\/review\/apple-beddit-sleep-monitor-review\/\">tracks metrics<\/a> like sleep time, sleep efficiency, heart rate, respiration rate, movement, snoring, room temperature, and room humidity.<\/p>\n<p>Since acquiring Beddit, Apple has continued selling the Beddit hardware and is collecting sleep-related data from users. It&#8217;s not yet clear what Apple plans to do with the Beddit sleep technology, but <a href=\"https:\/\/www.macrumors.com\/2017\/05\/10\/apple-beddit-sleep-technology\/\">some possibilities include<\/a> advancing sleep research for efforts like HealthKit and CareKit to implementing more advanced health tracking and sleep monitoring functionality into the Apple Watch or other future wearable devices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following its May acquisition of sleep tracking product Beddit, Apple has taken over all support for the device. The Beddit support site, which previously provided customers with a Beddit customer support email address to use, now includes a link that directs customers to instead contact Apple support for any issues. It&#8217;s not entirely clear when [&hellip;]<\/p>\n","protected":false},"author":5817,"featured_media":392257,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[25],"tags":[68,69,59,26],"class_list":["post-392256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-apple","tag-macrumors","tag-media","tag-technology"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/392256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/users\/5817"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/comments?post=392256"}],"version-history":[{"count":0,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/392256\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media\/392257"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media?parent=392256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/categories?post=392256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/tags?post=392256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}