Last year, many iPhone Upgrade Program users were forced to reserve a new iPhone from a local Apple retail store due to in-store trade-in requirements, which left them with limited stock<\/a> to choose from. Many customers were unhappy<\/a>, perhaps prompting Apple to offer a mail-in exchange option.<\/p>\n With the new trade-in by mail option, iPhone Upgrade Program users may not be restricted to in-store stock this year, preventing many of the problems that surfaced last year.<\/p>\n Unfortunately, T-Mobile customers who are members of the iPhone Upgrade Program will still need to visit an Apple Store and will not be able to upgrade online.<\/p>\n","protected":false},"excerpt":{"rendered":" When customers who are members of the iPhone Upgrade Program go to trade in their devices this fall, they will likely be able to use a Trade-in Kit that’s delivered by mail rather than being forced to visit an Apple Store to purchase a new device and trade in the old one. Mail-in Trade-in Kits, […]<\/p>\n","protected":false},"author":5817,"featured_media":398207,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[25],"tags":[68,69,59,26],"class_list":["post-398206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-apple","tag-macrumors","tag-media","tag-technology"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/398206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/users\/5817"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/comments?post=398206"}],"version-history":[{"count":0,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/posts\/398206\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media\/398207"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/media?parent=398206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/categories?post=398206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/asmawisham\/wp-json\/wp\/v2\/tags?post=398206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/cdn.macrumors.com\/article-new\/2017\/09\/appleupgradeprogrammailtradein-800x626.jpg\")
Based on wording on the iPhone Upgrade Program website<\/a>, once a customer’s new iPhone ships, Apple will send a Trade-in Kit with a prepaid shipping label to allow customers to send their current device back to Apple.<\/p>\n