ICT Infrastructure Management Processes

1. ICT Design and Planning These processes help you decide which technology to adopt and maintain—and which to sunset. Use them throughout every product’s lifecycle: research, selection, introduction, maintenance, and sunsetting. When you use ICT design and planning...

A guide to becoming an IT Consultant

The responsibilities of an IT consultant   Firstly, it is important to understand the responsibilities involved in IT consultancy, so that you can determine whether this is a career that is suitable for you. As an IT consultant, you will be expected to… – Meet with...

Data & Analytics

ICT DATA MANAGEMENT AND ANALYTICS   Data management is one of the most important aspects of administering telecommunications as network elements, customer care systems, application and services all require instructions to operate effectively. While some data is...