“What do you need to start a business? Three simple things: know your product better than anyone, know your customer, and have a burning desire to succeed.”
–Dave Thomas, founder Wendy’s

“Networking is all about connecting with people. But then again, isn’t that what life is about? The more time you can find to get out of the office and build true friendships, the farther your startup will go. Entrepreneurs need to remember to spend as much time working on their business as they do in their business.”

Jay Samit

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”
Mokokoma Mokhonoana

“When leaders reframe customers into guests, and results into experiences, profits escalate.”
Eric Schiffer

“If your culture is how you do business internally, your brand is what people believe about you externally.”
Amber Hurdle, The Bombshell Business Woman: How to Become a Bold, Brave, and Successful Female Entrepreneur

“If economics were only about profit maximization, it would be just another name for business administration. It is a social discipline, and society has other means of cost accounting besides market prices.”
Dani Rodrik, The Globalization Paradox: Democracy and the Future of the World Economy

“There is only one way to make money: sell something. You’re either selling your time or a product. The secret? Productize your time. That’s freedom.”
Richie Norton

“If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.”

Jim Rohn