{"id":3732,"date":"2026-09-07T10:13:35","date_gmt":"2026-09-07T02:13:35","guid":{"rendered":"https:\/\/people.utm.my\/nnizamy\/?p=3732"},"modified":"2026-09-07T10:13:36","modified_gmt":"2026-09-07T02:13:36","slug":"lapor-isu-web-utm-kini-semudah-hantar-mesej-di-telegram","status":"publish","type":"post","link":"https:\/\/people.utm.my\/nnizamy\/lapor-isu-web-utm-kini-semudah-hantar-mesej-di-telegram\/","title":{"rendered":"Lapor Isu Web UTM Kini Semudah Hantar Mesej di Telegram"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;http:\/\/people.utm.my\/nnizamy\/wp-content\/uploads\/sites\/1804\/2026\/09\/WhatsApp-Image-2026-09-07-at-09.55.26.jpeg&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; text_font=&#8221;Poppins||||||||&#8221; sticky_enabled=&#8221;0&#8243;]\n<p data-path-to-node=\"0\">Pening kepala apabila laman web fakulti atau jabatan tiba-tiba mengalami masalah teknikal dan perlukan penyelesaian segera? Sekarang, staf UTM yang menguruskan laman web boleh melaporkan isu secara terus kepada Pusat Komunikasi Korporat menggunakan Telegram melalui <b data-path-to-node=\"0\" data-index-in-node=\"266\">@UTMWebBot<\/b>.<\/p>\n<p data-path-to-node=\"1\"><b data-path-to-node=\"1\" data-index-in-node=\"0\">Cara Menggunakan @UTMWebBot<\/b><\/p>\n<ul data-path-to-node=\"2\">\n<li>\n<p data-path-to-node=\"2,0,0\"><b data-path-to-node=\"2,0,0\" data-index-in-node=\"0\">Mula Pencarian:<\/b> Buka aplikasi Telegram di telefon atau komputer anda, kemudian cari <code data-path-to-node=\"2,0,0\" data-index-in-node=\"84\">@UTMWebBot<\/code>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"2,1,0\"><b data-path-to-node=\"2,1,0\" data-index-in-node=\"0\">Aktifkan Bot:<\/b> Taip <code data-path-to-node=\"2,1,0\" data-index-in-node=\"19\">\/start<\/code> untuk memulakan perbualan dengan bot tersebut.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"2,2,0\"><b data-path-to-node=\"2,2,0\" data-index-in-node=\"0\">Pendaftaran Mudah:<\/b> Taip <code data-path-to-node=\"2,2,0\" data-index-in-node=\"24\">\/register<\/code>. Anda hanya perlu masukkan nama penuh, nama fakulti\/jabatan, dan emel rasmi <code data-path-to-node=\"2,2,0\" data-index-in-node=\"110\">@utm.my<\/code>. Selepas itu, semak kotak masuk emel anda untuk mendapatkan PIN pengesahan.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"2,3,0\"><b data-path-to-node=\"2,3,0\" data-index-in-node=\"0\">Lapor Masalah Semasa:<\/b> Apabila ada isu, taip <code data-path-to-node=\"2,3,0\" data-index-in-node=\"44\">\/report<\/code>. Sistem akan meminta anda memasukkan URL laman web, menghuraikan masalah, dan memilih tahap keseriusan. Anda juga boleh melampirkan <i data-path-to-node=\"2,3,0\" data-index-in-node=\"184\">screenshot<\/i> sebagai rujukan tambahan.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"2,4,0\"><b data-path-to-node=\"2,4,0\" data-index-in-node=\"0\">Tunggu Notifikasi:<\/b> Selepas laporan dihantar, anda hanya perlu tunggu. Bot ini akan memberikan notifikasi secara masa nyata (<i data-path-to-node=\"2,4,0\" data-index-in-node=\"124\">real-time<\/i>) di Telegram sebaik sahaja masalah tersebut berjaya diselesaikan.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">Fungsi Tambahan Bot<\/b><\/p>\n<ul data-path-to-node=\"4\">\n<li>\n<p data-path-to-node=\"4,0,0\"><b data-path-to-node=\"4,0,0\" data-index-in-node=\"0\">\/status:<\/b> Gunakan arahan ini untuk menyemak status terkini aduan yang sedang berjalan.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"4,1,0\"><b data-path-to-node=\"4,1,0\" data-index-in-node=\"0\">\/myissues:<\/b> Gunakan arahan ini untuk melihat semula senarai penuh aduan-aduan yang pernah anda laporkan sebelum ini.<\/p>\n<\/li>\n<\/ul>\n<p data-path-to-node=\"5\">Sistem yang dibangunkan oleh Seksyen Web &amp; Komunikasi Digital UTM ini memang terbukti mempercepatkan proses penyelenggaraan dan menjadikan tindakan pembaikan jauh lebih efisien. Buat rakan-rakan pentadbir web UTM, jangan lupa manfaatkan kemudahan ini sepenuhnya supaya pengurusan laman web kita lebih lancar dan kurang tekanan!<\/p>\n<p data-path-to-node=\"5\">dari meja tak berkaki hehehe noranizam hj demin<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Pening kepala apabila laman web fakulti atau jabatan tiba-tiba mengalami masalah teknikal dan perlukan penyelesaian segera? Sekarang, staf UTM yang menguruskan laman web boleh melaporkan isu secara terus kepada Pusat Komunikasi Korporat menggunakan Telegram melalui @UTMWebBot. Cara Menggunakan @UTMWebBot Mula Pencarian: Buka aplikasi Telegram di telefon atau komputer anda, kemudian cari @UTMWebBot. Aktifkan Bot: Taip [&hellip;]<\/p>\n","protected":false},"author":19309,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[86,34],"tags":[],"class_list":["post-3732","post","type-post","status-publish","format-standard","hentry","category-86","category-kongsi-ilmu"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/posts\/3732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/users\/19309"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/comments?post=3732"}],"version-history":[{"count":4,"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/posts\/3732\/revisions"}],"predecessor-version":[{"id":3738,"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/posts\/3732\/revisions\/3738"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/media?parent=3732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/categories?post=3732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/people.utm.my\/nnizamy\/wp-json\/wp\/v2\/tags?post=3732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}