Communication and Integration Are Essential for Success

In today’s construction industry, as well as other industries, we are seeing a blend of generations acting together at a single site or workplace. Many companies have high goals and metrics regarding diversity, which means that they are encouraging and accepting more diverse candidates and workers than ever. But balancing the gap of years between the oldest and youngest generations can be challenging.

This article describes some of those challenges and offers a few practical tips to manage different generations in the construction industry.

5 Generations Working Side By Side in Construction

Depending on the source, birth date ranges can differ for each generation. But we can identify 5 main generations in the workplace today—Traditionalists (born between 1927 and 1945), Baby Boomers (born between 1946 and 1964), Generation X (born between 1965 and 1976), Generation Y or Millennials (born between 1977 and 1995), and Generation Z, iGen or Centennials (born 1996 or later). While each worker leaves his or her own footprint in the workplace, and can stand independently from the characteristics of any group, it is important to understand the circumstances, attitudes and values that influence each generation and their skillsets.

Traditionalists, for example, were raised during the Great Depression and worked mostly for one employer during the span of their careers.

Therefore, they can be very resourceful with minimal tools and are loyal employees.

Comparatively, Baby Boomers, who now find themselves in charge of many construction projects and in managerial positions, often like to drive the work flow and impose their leadership traits. They will commit to extensive work hours and can also fit very well as policy enforcers—safety officers, construction inspectors and skilled crew leaders.

Generation X employees, who are now in many mid-management construction positions, similarly find themselves comfortable supervising and mentoring others. And because this generation grew up with many technology developments, they work well with powered tools, computers, and other digital tools like using PDFs over blueprints.

Millennials are also very tech-oriented, and having grown up in a workplace with flexible schedules and remote employment, rely on mobile technology like instant messaging and cloud services to communicate, and are often interested in sustainable strategies like renewable energy, reclaimed products and recycling at the job site.

Generation Z employees rely heavily on technology as well. And because they are entering a workforce that is increasingly being transformed by gig or freelance economy projects, they can be very entrepreneurial and are capable of multitasking between different projects.

Labor Force Breakdown By Age Group

The US Department of Labor and other industry groups have been able to gather some data about different workplace generations. In 2010, the workforce breakdown by age was:

  • 16 to 34 (mostly Millennials and some Generation Z) was 36 percent
  • 35 to 44 (Generation X) was 22 percent
  • 45 to 54 (Baby Boomers) was 23 percent
  • 55+ (some Baby Boomers and Traditionalists) was 19 percent

Projected stats for 2020, however, show that the breakdown will shift slightly in favor of an aging workforce:

  • 16 to 34 (Generation Z and Millennials) falls to 33 percent
  • 35 to 44 (mostly Millennials and some Generation X) falls to 21 percent
  • 45 to 54 (Generation X) falls to 20 percent
  • 55+ (some Generation X, mostly Baby Boomers and Traditionalists) rises to 26 percent

The surge in 55+ age group is also reinforced by other labor stats that currently show how freelance workers 55 to 64 make up 14.7 percent of the gig economy, while workers 65+ account for 24.1 percent.

As a whole, these numbers reveal both interesting trends and potential weaknesses. And as the age gap shifts and grows, essential skill sets and workplace habits need to be readapted to find a better balance to integrate younger and older workers.

When it comes to communication, for instance, Millennials—which have now surpassed Baby Boomers as America’s largest workforce group—and Traditionalists have to use both tech-oriented and face to face approaches. The statistics can also help you prepare for an aging workforce that could require more benefits pay and may have more work absences due to health-related issues.

Better Document Version Control for Construction Projects

Mitigating risk in construction projects between different organizations requires a systematic approach to the causes of risk. A key cause of project risk is project teams mistakenly working with out-of-date documents.

Version control helps ensure that collaborating team members are working on the latest revision of a document. Construction document management software should support five principles for sound version control:

  • A project-wide document numbering system. Participants should agree on this at the start of the project to avoid confusion resulting from multiple internal numbering systems.
  • No duplicate document numbers within the same project. Participants should agree on protocols for registering identical documents in more than one format – e.g., file name suffixes to identify file types (PDF, DWF, ZIP, DWG, DGN).
  • A consistent revision coding system. Participants should agree on this as part of the project-wide document numbering system. Revision codes can be numeric (1, 2, 3), alphabetic (A, B, C) or a combination of the two (A1, A2, B1, B2, C1, C2).
  • Sequential coding of revisions for the life of documents. This enables all participants, including those not involved in the creation of a document, to understand how different versions of documents relate to each other.
  • Clear identification of revisions within a document. This can vary depending on the format of a document – e.g., revision clouds with letters for drawings, tracked changes for Word documents, colored text or cell backgrounds for Excel documents, etc.

Revisions should be annotated with the current revision number and date on the document or drawing cover. Each annotation should include the reason for the revision – e.g., coordination between disciplines or the owner’s instruction to make a change – which supports cross-checking for cost control and variation management. Since most documents are revised frequently during the course of a project, each version should be maintained for comparison, auditing, time reporting, cost management, and other purposes.

Project Risk Multiplied by Inadequate Document Version Control

Document management software that tracks document revisions chronologically by issue date helps reduce the time required for project teams to review and compare historical information. Conversely, a document version control process that is inadequately planned or managed can cause changes in design, scope of works and materials to be overlooked, impacting all participants and multiplying project risk:

  • Unidentified changes can mislead the owner, making it difficult to manage expectations.
  • Project teams can lose confidence in the reliability of documents, which adversely affects the efficiency and quality of collaboration between them. For example, flawed revision control in the design phase can make tender information incorrect, which increases the number of requests for information (RFIs) and tender queries, as well as overall uncertainty and financial risk.
  • Document updates can take more time, which requires substantiation of both time and cost increases due to earlier information mismanagement.
  • If contractors and subcontractors perceive increased project risk because of issues with document quality, interdisciplinary coordination or version control, their RFIs and tenders will reflect this.

All project participants should be able to compare historical versions of the same document. This can be difficult and time-consuming, even more so when an annotation of changes is unclear or missing. Electronic comparison of sequential versions makes the process fast, easy and accurate.

Construction Document Management

Benefits to a cloud-based document management solution

Cloud-based solutions, such as Aconex, provide cost-effective and efficient document management that allows information to be shared across project partners, designers, subcontractors and clients.

They can save you time and money and all you need is a web browser and a login to get started.

Using Aconex to manage your project information means you have better understanding and control across the entire project. Here are 5 key reasons to invest in a platform today:

1. Standardization

Aconex brings a standard platform to your projects, allowing you to gain efficiencies across your business. It means that there is a single source of information for all project participants. No more wasting hours a day looking for most up to date drawings! This also means that when issues or complaints arise, you have a vigorous and complete document trail that you can rely on to support your case.

2. Mobility

There are currently 31 million mobile devices – smartphones and tablets – being used in Australia. This provides us with a great opportunity to leverage this technology for your worksite. Our cloud-based document management solutions mean that all your project details can be accessed on site, in the palm of your hands. No more checking in with the site office to make sure you have the latest documents.

3. Quality Assurance

Our field inspection tools mean you can reduce time taken to inspect work, while checklists allow you to quickly identify issues and raise defects within the approved time frame. Your subcontractors can use our field inspection app to take photos and report on progress, and address and health and safety issues, before they arise.

4. Reporting and evaluation

The Aconex dashboard gives you a snapshot of project milestones – far better than any Gantt chart can. Early detection allows you to drill down if something doesn’t look right, see where the issue may be, and fix it quickly, avoiding costly delays and allowing you to concentrate on other work.

There are also productivity gains to be had in smoothing the process or RFIs and transmittals with our customers seeing decreasing response times for these projects when they are run on Aconex.

5. Industry standard

For larger construction projects, Aconex is the industry standard platform. If you’re looking to win larger contracts and compete with the high end of town, our software brings an added level of credibility to the technological maturity of your construction business.

Risks of poor document management on projects

According to a recent McKinsey study, the average worker spends nearly 2 hours a day looking for the information they need to do their job. And with construction salaries starting around $22 an hour for a laborer up to $36 for a foreman in Australia, that’s is a lot of money going down the drain. Money that should be spent in other areas of your business.

The time wasting, however, is not surprising, given that our research here at Aconex suggests that construction firms dealing in projects worth between $10 and $25 million are managing more than 45,000 documents, including revisions. And that doesn’t even begin to address the emails and other electronic communications relating to a project.

As you can imagine, not only is finding information under these circumstances burdensome, it leads to huge and serious risks around version control. In fact, the International Data Corporation (IDC) has found that a quarter of companies they surveyed believed they lost out on tenders due to poor document management.

Risks include:

  • Communication gaps: You are pretty sure the architect said something about needing more structural supports or the roof would cave in. But where is the paper trail? Or was it just in passing over the phone? Poor document management leads to confusion that is embarrassing at best, and disastrous at worst.
  • Legal ramifications: You need to ensure your document management complies with a variety of laws and Otherwise you may face criminal charges.
  • Loss of information: Unfortunately, bad things sometimes happen. Computers crash, viruses cause files to be deleted; fire or flood destroy physical archives. Imagine having to tell the mechanical contractor that you have no idea how many cooling units are planned for the building?

Win projects and grow your business

Aconex has helped business globally to standardize their construction processes and drive efficiencies into their business. Whether your project is big, small, or somewhere in between, we can help drive greater collaboration and save you time to get on with the things that matter. Like winning more projects and growing your business.

Modernize Project Controls

The construction industry is rapidly transitioning from old-school legacy and ad-hoc tools to modern, forward-looking solutions. With this industry shift in mind, which would you prefer: getting the license plate of the bus that just hit you or being warned that a bus is coming toward you?

In other words, would you prefer to stick with the status quo, spending valuable team resources searching and tracking, or would you prefer using modern technology to provide timely reporting and forward looking insights so your team can plan, analyze and execute effectively?

Leading construction projects and organizations are choosing the latter – and are reaping the benefits of timely and impactful information.  Those who don’t make the move to updated technology will simply be left behind.

This warning is one of several key messages delivered by AECOM and FTI Consulting during our Aconex webinar, “Modernizing Project Controls to ensure Project Success.”

“Failing to plan is planning to fail”

This phrase is fitting for those who elect not to use modern technology to manage processes and deliver projects. Even within the past five years, the construction industry has matured. Adopting new technology is no longer risky; not adopting it is.

Project size and complexity are growing, driven both by demand and engineering technology.  New contract models are being put in place to respond to this complexity, but bring with them other challenges, including cross organization collaboration, reporting requirements and distributed project risk. Cutting-edge industry leaders are shifting from cost reporting to cost management, moving away from the pack and reinforcing their position as leaders.

3 golden rules to modernize project controls

During the Aconex webinar, FTI Consulting talks about the importance of empowering project professionals to tackle high-value work. Projects will be more successful when teams plan ahead (analyze, plan and execute) instead of spending their time looking for and tracking information (searching and tracking to create reports which ironically are outdated upon completion).

  • Rule #1: Automate as much as you can.
  • Rule #2: Use configurable systems to manage your processes and information across the project lifecycle.
  • Rule #3: Implement open solutions that connect to other systems for project-wide insights.

Today’s solutions are more complete and user-friendly

If you’ve assessed project controls solutions over the past five years and felt daunted by the cost and effort of implementing a new system, you’re not alone. Fortunately, times have changed. These days, implementation happens in days and weeks; not months. We’ve graduated from numerous stand-alone systems that don’t communicate with each other – leading to error-prone double entry – to consolidated solutions that store information in one place, greatly minimizing errors.

Cloud-based systems provide easy, secure access from anywhere. Configurable solutions adapt to how you manage your processes and business.  A modern system provides forward looking insights and connects cost, schedule and scope. Less time is spent in training and implementation and more time is spent making good decisions and executing your projects successfully. Since many of the old-school  systems are rigid, teams end up relying on non integrated side-solutions to help manage their processes, but modern systems are integrated, flexible and have the functionality to manage all of your project processes.

What should you expect from modern project controls systems?

Raise your expectations! Modern project controls systems were designed to be easily configurable, to interface with your other project solutions and to be forward looking.

You can expect:

  • Instant visibility into project status and health
  • Project-wide access to the right information by the right people at the right time
  • An integrated system on a single platform to understand how scope and schedule changes impact project cost

Three reasons to adopt modern technology in the E&C industry

3 reasons why the moment is ripe for digital disruption

  1. The market size opportunity is huge and global. The global engineering and construction (E&C) industry is overflowing with revenue potential. In fact, E&C is slated to become a $17.5 trillion business by 2030. However, through their failure to optimize project portfolios and streamline delivery techniques, global firms leave more than $1 trillion on the table each year, according to McKinsey.
  2. Project delivery is becoming increasingly complex. Projects are either mega, distributed globally, compressed, or involve a growing number of parties. This requires us to manage projects in new and innovative ways. That said, according to a recent McKinsey study, the IT spend in construction is less than 1%; second to only hunting and fishing.
  3. We’ve reached the perfect storm in tech disruption. We can leverage cloud, mobility, artificial intelligence (AI), building information modelling (BIM), virtual reality (VR), machine learning, etc., to solve these problems. We have a global opportunity to change the face of construction.

Now is the time for bold changes in construction

Traditionally, construction has lagged behind the manufacturing industry in terms of innovation. Manufacturing have distinguished themselves from other industries by digitizing and standardizing their processes, reducing waste, and controlling their environment to ensure increases in quality and safety. Because of these technological advances, manufacturing growth and opportunity have jumped ahead of the global economy, while the construction market trails behind.

Many people think standardization equates to lower quality goods, such as prefab, or less options to choose from. However, process standardizations does not mean less choice for consumers or less product output. Because manufacturing has invested in technology and processes, there are more options in consumer goods than ever before. The industry has relied on standardization to progressively become better. This “continual improvement loop” is a key component to standardization.

Moving ahead: Machine learning, standardization, and continuous improvement

Many people in the industry are leaders in their profession. For example, experienced project managers at the top of their game know how to avoid certain pitfalls. However, they’re relying on their intuition – another word for “experience”—that you can’t quite put your finger on. Historically, the next generation of project managers will make the same mistakes on their path to developing the same level of experience as their predecessors. The industry has come to accept that errors will continue to happen, but, that shouldn’t be the case. We should be leveraging all of this learning, so that when new people enter the industry, they aren’t making the same mistakes.

We must leverage new technologies – AI, BIM, VR, machine learning, etc. – to continually innovate and boost humans’ effectiveness. These technologies will help us standardize, improve quality, build safer environments, and develop repeatable processes. We rely on these machines to help us comprehend the streams of information flowing from projects and systems. If we can’t digest this influx of data, we can’t improve our processes.

In addition, humans should be doing the higher-level jobs and focus on safety and quality instead of focusing on administration and mundane tasks. We should be looking for ways to improve instead of grappling to make sense of information and data entry. Machines should be doing this for us –the number crunching and hard work – so that we can lift ourselves up and focus on innovation and change management.

EPC leverages BIM

Project Overview: Using BIM to improve efficiencies and lower costs

The open cycle power plant is surprisingly efficient, combining both gas and steam turbines to produce up to 50 percent more electricity from the same fuel than a traditional simple-cycle plant.
Enprode claimed their project wouldn’t be managed nearly as well without the help of a digital project delivery platform to keep them on track.

The high-profile Sudanese public project wasn’t without its hurdles, however. Enprode and other key players—Siemens, Lahmeyer, and the Sudanese Electricity Transmission Company (SETCO)— ensured the public had consistent access to power, regardless of project challenges. For example, Enprode BIM Manager Deniz Asar mentioned how difficult it was working with a geographically dispersed project team on BIM models. Collaborating across a range of time zones and varying languages within the team was no easy task. Enprode also had to meet a series of regulatory requirements mandated by the government owner, STPG.

Four ways Enprode stayed within budget by using a secure, cloud-based central platform:

  1. Deniz’s team found the platform easy to use and deploy, thanks to intuitive dashboards and configurable workflows. The ability to view dashboards and easily export reports is a huge time saver.”
  2. Aconex Connected BIM improved access to information and input from reviewers, resulting in better project decisions with fewer errors. Deniz claimed managing the sheer volume of information on the Sudan project would have been much more difficult, and not nearly as efficient, without a system like Aconex.
  3. The Connected BIM models will make ongoing operations and maintenance more efficient over the 25-year projected life of the power plant. “We wish we had this functionality 10 years ago,” said Sudan’s Ministry of Energy.
  4. Enprode also eliminated the wasteful tedium of printing and mailing copies of drawings to Sudan, Germany, and Turkey; an added paper-saving bonus—in addition to budget savings—for the environmentally progressive, sustainable company.

The power of BIM

Deniz’s team leveraged Aconex Connected BIM to share their models – and the valuable data associated with the model—amongst their group. Connected BIM includes project-wide access to models and data, clash detection, and the ability to view, rotate, and create mark-ups without authoring software. “The BIM grouping functionality within Aconex helps efficiently resolve clashes. We can quickly rotate the model to view the associated information thanks to the existing meta data structure,” Deniz said.

“Thanks to Aconex, we’re working in a digital office rather than an actual physical one,” said Deniz.