{"id":426,"date":"2015-09-30T15:15:40","date_gmt":"2015-09-30T07:15:40","guid":{"rendered":"http:\/\/people.utm.my\/yap\/?page_id=426"},"modified":"2022-03-28T10:34:19","modified_gmt":"2022-03-28T02:34:19","slug":"writing-formal-emails","status":"publish","type":"page","link":"https:\/\/people.utm.my\/yap\/writing-formal-emails\/","title":{"rendered":"Writing formal emails (in English and Bahasa Melayu)"},"content":{"rendered":"<p>These days, I tend to receive e-mails from students that are written improperly .<\/p>\n<p><em>Disclaimer: this not an email that follows certain protocol but a just generic email that one can use in a normal situation.\u00a0<\/em><\/p>\n<p>Unlike casual e-mails to friends and families, e-mails to other individuals <strong>must be written formally<\/strong>, even\/especially if it is addressed to a stranger.<\/p>\n<p>The following are the minimal requirements, in my opinion, for a formal e-mail:<\/p>\n<hr \/>\n<p>Always include a subject. Remember, this is a <em><strong>brief<\/strong> <\/em>title. You do not write your full message in here.<\/p>\n<p>For example:<br \/><em><strong>Correct:<\/strong><\/em> <br \/>Request for Support Letter<br \/><em><strong>Wrong:<\/strong><\/em><br \/>I would like to request for a support letter for job application with XXX Sdn Bhd.<\/p>\n<hr \/>\n<p><strong>Have a greeting:\u00a0<\/strong><br \/>e.g. Dear Mr. Gandalf, Good day Ms Jane,<br \/>contoh: Selamat sejahtera Prof\/Dr\/Tuan\/Puan\/Cik<\/p>\n<p>If it is your first time emailing them, introduce yourself.<\/p>\n<hr \/>\n<p><strong>Include your message.<\/strong> <br \/>Write your intention of sending this email and what you want.\u00a0 I have encountered emails without any proper messages. Some just say their name and matric. card number (wrong!). Some only wrote a greeting and an ending without saying what they want to do (wrong!).\u00a0 Please remember, the title\/subject is <span style=\"text-decoration: underline\">NOT<\/span> enough.<\/p>\n<p>The greeting, message and signature should be separated, not written in the same paragraph.<\/p>\n<p>Also do not use short forms like &#8220;u&#8221; instead of &#8220;you&#8221;..<\/p>\n<p>Do not use shorthand e.g. &#8220;don&#8217;t&#8221;, &#8220;weren&#8217;t&#8221;, &#8220;didn&#8217;t&#8221;.. Instead, use &#8220;do not&#8221;, &#8220;were not&#8221; and &#8220;did not&#8221;.<\/p>\n<p>Use capital letter for &#8220;i&#8221; (when referring to yourself).<\/p>\n<p>Do not use CAPS or multiples of !! or ??.\u00a0 These typically indicates that one is shouting.<\/p>\n<p>Similarly, when writting in Malay language, \u00a0do not use shortform: &#8220;perkataan2, jgn, utk, mkn, &#8230;&#8221;<\/p>\n<p>Do not mix the languages (if use malay, all malay.. if english, all english).<\/p>\n<p>Do not use emoticons in formal e-mails.<\/p>\n<p>But e-mails to me, I can give two exceptions: mixed language and emoticons\u00a0are acceptable.<\/p>\n<hr \/>\n<p><strong>End with a signature <\/strong><\/p>\n<p>Regards \/ Yours sincerely \/ Best Regards<\/p>\n<p>Yap<\/p>\n<hr \/>\n<p>All the best!<\/p>\n<p>Thinking of writing a resume?\u00a0 <a href=\"https:\/\/people.utm.my\/yap\/writing-resume\/\">Click here for some tips.<\/a><\/p>\n<p>And here are more email writing tips:\u00a0<a href=\"https:\/\/www.sciencemag.org\/careers\/2020\/02\/scientist-s-guide-email-etiquette\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.sciencemag.org\/careers\/2020\/02\/scientist-s-guide-email-etiquette<\/a><\/p>\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h3 class=\"wp-block-heading\">Example of a student submitting assignment<\/h3>\n\n\n<p><strong>SUBJECT:<\/strong> Submission of SSCP4333 assignment&nbsp; (<em>this is not written in the body of the email, but in the subject<\/em>)<\/p>\n<p>Dear&nbsp; xxxx<\/p>\n<p>I am Yap Yung Szen, a student enrolled in your DSP course at the moment. <br>As per your request, I am resubmitting my assignment you along with several datasheets.<br>Please see the attached documents and if there is any problems, please do not hesitate to contact me via e-mail or whatsapp.<\/p>\n<p>Thank you again.<\/p>\n<p>Regards<\/p>\n<p>Y.S. Yap<br>0xx-xxx xxxx<\/p>\n<p><\/p>\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h3 class=\"wp-block-heading\">Contoh emel untuk kegunaan rasmi<\/h3>\n\n\n\n<p><strong>SUBJECT: <\/strong>KELULUSAN UNTUK MENGHADIRI KURSUS XXXXX (<em>Tajuk emel<\/em> <em>tidak ditulis di kandungan emel tetapi di bahagian <\/em><\/p>\n\n\n\n<p>Selamat sejahtera En xxxxx,<\/p>\n\n\n\n<p>Terima kasih atas emel Tuan\/Puan\/Cik\/saudara\/saudari. Saya ambil maklum tentang perkara tersebut.<br>Untuk makluman Tuan\/Puan, kami tiada halangan untuk menyokong permohonan Tuan\/Puan. <\/p>\n\n\n\n<p>Sekian, terima kasih.<\/p>\n\n\n\n<p>Y.S. Yap<br>0xx-xxx xxxx<br><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>These days, I tend to receive e-mails from students that are written improperly . Disclaimer: this not an email that follows certain protocol but a just generic email that one can use in a normal situation.\u00a0 Unlike casual e-mails to friends and families, e-mails to other individuals must be written formally, even\/especially if it is [&hellip;]<\/p>\n","protected":false},"author":14205,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-426","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/pages\/426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/users\/14205"}],"replies":[{"embeddable":true,"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/comments?post=426"}],"version-history":[{"count":12,"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/pages\/426\/revisions"}],"predecessor-version":[{"id":1980,"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/pages\/426\/revisions\/1980"}],"wp:attachment":[{"href":"https:\/\/people.utm.my\/yap\/wp-json\/wp\/v2\/media?parent=426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}