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 Objective – This research aims to investigate and assess the relationship of resilience indicators in risk management. Resilience is an ability of the critical asset to bounce back and remain its original state when the critical assets face threats.

Issues – The process of critical asset management are very crucial and need an enhancement improvement by considering the elements of before, during and after contingent threats. Due to the critical asset functions as national and international trade, it is exposed to risk. Critical assets are specified as assets that is very crucial and its destruction may effect on the economy, health and social generously. Resilience is referring to a condition of systems that absorb stress and able to recover and return back to its original condition (Sapountzaki, 2007). The resilience element is more important in current research as it is more explored in the application of risk management (Hollnagel and Woods, 2006). Resilience as in the context of this research refers to connectivity, accessibility and timely emergency response to any threats or contingent threats.

Design/methodology/approach- The investigation procedure includes assessing the significant level of 29 resilience indicators. Thus, frequency analysis, Relative Importance Index (RII) and Cronbach’s Alpha (CA) are adopted to achieve the research objective.

Findings– The results for significant level of resilience indicators are achieved. Three highest indicators are communication, relationships and planning strategies.

Originality/value- The research findings contribute in managing risk by prioritising the higher significant level of resilience indicators.


Keywords: Critical asset management, resilience indicators, risk management process, Malaysia.