IT OFFICER

Salam!

I’m Idiana

As of June 1, 2023, I have transitioned to UTMDigital, and my responsibilities no longer include overseeing digital marketing and communication.
Quote

“Respect is a two-way street, if you want to get it, you’ve got to give it.”

MY Job Scope / Portfolio

SYSTEM DEVELOPMENT PROJECT MANAGER

UTMDIGITAL

2024 – current

Job Descriptions/Portfolio

  • Systems Analysis & Design
    • Gather, analyze, and document business and system requirements.
    • Collaborate with system owner, and stakeholders to refine requirements.
    • Design system workflows, data models, and integration processes.
    • Develop system specifications, use cases, and UI.
  • Project Management
    • Develop and manage project plans and timelines for system development.
    • Coordinate with stakeholders, developers,  and end-users.
    • Monitor project progress, identify risks, and implement mitigation strategies.
    • Prepare project reports and updates for management and stakeholders.
  • Stakeholder & Team Collaboration
    • Serve as a bridge between business users and technical teams.
    • Manage change requests and prioritize system enhancements.
    • Ensure alignment between business needs and technical solutions.
    • Identify potential risks in system development and deployment.
    • Implement mitigation strategies to minimize project disruptions.

SYSTEM DEVELOPMENT PROJECT COORDINATOR

UTMDIGITAL

2022 – 2024

Job Descriptions/Portfolio

  • Project Administrative Support
    • Provide administrative support to the project manager and project team.
    • Coordinate project activities and ensure tasks are completed on time.
    • Organizing meetings, preparing documentation, and maintaining records.
    • Assist in creating and maintaining project documentation.
    • Ensure that documentation is organized and accessible
  • Task monitoring & Risk Identification
    • Monitor task progress and report to the management.
    • Track project milestones and deadlines.
    • Assist in identifying and documenting project risks.
    • Implementing risk mitigation strategies.
  • Resource Management & Collaboration
    • Managing, prioritize and allocate project resources.
    • Foster collaboration and teamwork among project team members.

    DIGITAL BRANDING COORDINATOR

    UTM CORPORATE AFFAIRS

    2008 – 2022

    Job Descriptions/Portfolio

    • University Website Content and Structure
      • Maintain and update website content, using content management system.  Activities include adding, deleting, and modifying pages, images, videos, etc.  QA process includes verifying content updates
      • Work with project team to determine functional spec needed to support design and development.
      • Supports Faculties, Department, and other PTJs on their design, development, & delivery of web-site content that motivates & satisfies site user’s needs.
    • Faculties & Departments Website Analysis
      • Prepare web analysis and Webometrics monthly audit reports
      • Analyze and troubleshoot errors and CMS problems reported by web owner (from faculties and other departments)
    • Web Content Marketing
      • Supports the university activities, event, conference through digital marketing and branding with the relevant design, brand integration with adherence to brand guidelines, marketing and advertising aspects through university website
      • Develop and implement web marketing strategies and campaigns to support university goals through various digital channels.
    • Social Media Management
      • Develop and execute university corporate social media strategy
      • Oversee all current and future social/online properties owned by university
      • Create content for social channels that increases community engagement and positive sentiments
      • Drive awareness of social media best practices within the organization
    • Web User Interface Development
      • Work closely with developer and designer (as well as web owner – faculties and departments) to assess web requirements
      • Analyze related web template and designs that promote ease of use and a positive user experience.
    • Digital Bulletin Board
      • Monitor the Bulletin Board process and display
      • Liaise with university staff upon request on advert and announcement publication
    • Social Media App
      • Work with Social Media API’ to create Social Media App to integrate with university website and  university’s Facebook, Social Graph, Twitter, Instagram, Etc.
      Email
      idiana@utm.my
      Address

      Jabatan Perkhidmatan Digital (UTMDigital)
      Universiti Teknologi Malaysia (UTM)
      Johor Bahru

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