IT OFFICER

Salam!

I’m Idiana

As of June 1, 2023, I have transitioned to UTMDigital, and my responsibilities no longer include overseeing digital marketing and communication.
Quote

“Respect is a two-way street, if you want to get it, you’ve got to give it.”

MY Job Scope / Portfolio

SYSTEM DEVELOPMENT PROJECT COORDINATOR

UTMDIGITAL

2022 – Current

Job Descriptions/Portfolio

  • Project Administrative Support
    • Provide administrative support to the project manager and project team.
    • Coordinate project activities and ensure tasks are completed on time.
    • Assist in organizing meetings, preparing documentation, and maintaining records.
    • Assist in creating and maintaining project documentation.
    • Ensure that documentation is organized and accessible
  • Task monitoring & Risk Identification
    • Monitor task progress and report to the project manager.
    • Track project milestones and deadlines.
    • Assist in identifying and documenting project risks.
    • Support the project manager in implementing risk mitigation strategies.
  • Resource Management & Collaboration
    • Assist in managing, prioritize and allocate project resources.
    • Foster collaboration and teamwork among project team members.
  • Project Quality Assurance & Training Support
    • Support quality assurance processes including thorough testing to ensure the delivered solution meets standards.
    • Support the implementation of training programs for end-users.
    • Assist in creating training materials.
    • Assist in implementing and monitoring quality control measures.

    DIGITAL BRANDING COORDINATOR

    UTM CORPORATE AFFAIRS

    2008 – 2022

    Job Descriptions/Portfolio

    • University Website Content and Structure
      • Maintain and update website content, using content management system.  Activities include adding, deleting, and modifying pages, images, videos, etc.  QA process includes verifying content updates
      • Work with project team to determine functional spec needed to support design and development.
      • Supports Faculties, Department, and other PTJs on their design, development, & delivery of web-site content that motivates & satisfies site user’s needs.
    • Faculties & Departments Website Analysis
      • Prepare web analysis and Webometrics monthly audit reports
      • Analyze and troubleshoot errors and CMS problems reported by web owner (from faculties and other departments)
    • Web Content Marketing
      • Supports the university activities, event, conference through digital marketing and branding with the relevant design, brand integration with adherence to brand guidelines, marketing and advertising aspects through university website
      • Develop and implement web marketing strategies and campaigns to support university goals through various digital channels.
    • Social Media Management
      • Develop and execute university corporate social media strategy
      • Oversee all current and future social/online properties owned by university
      • Create content for social channels that increases community engagement and positive sentiments
      • Drive awareness of social media best practices within the organization
    • Web User Interface Development
      • Work closely with developer and designer (as well as web owner – faculties and departments) to assess web requirements
      • Analyze related web template and designs that promote ease of use and a positive user experience.
    • Digital Bulletin Board
      • Monitor the Bulletin Board process and display
      • Liaise with university staff upon request on advert and announcement publication
    • Social Media App
      • Work with Social Media API’ to create Social Media App to integrate with university website and  university’s Facebook, Social Graph, Twitter, Instagram, Etc.
      Address

      Jabatan Perkhidmatan Digital (UTMDigital)
      Universiti Teknologi Malaysia (UTM)
      Johor Bahru