The Delhi government has said that it will take “strict action” against Uber and Ola after customers faced heavy surge pricing on the first working day of Delhi’s odd-even car restrictions. The two ride-hailing apps had reportedly hiked their rates by three to five times of the regular fare.
Both the companies argue that surge pricing is determined by an algorithm that factors in the demand for cabs at a time, rather than decided by them. “Our goal: Get you a ride within minutes, at the push of a button — even on the busiest days. Surge pricing makes this possible, almost always,” Uber India tweeted in response. Read more…
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