19. Keep a good reference file on your investment property contacts
As property investors we rely on expert advice and opinions from many professionals: agents, valuers,property managers, mortgage brokers – just to start the list!
It’s important to maintain a warm rapport with these individuals – if for no other reason than to simply touch base with them from time to time.
To keep in touch, use a good system of customer relationship management (CRM) rather than just your phone’s contact list. You can even create spreadsheets with their personal information. In addition to the typical contact information – phone number, email, postal address – enter additional information such as their families, or birthdays.
Don’t ever forget that the professionals you count on to put together a great investment property portfolio are people with their own dreams and desires, too.
If you work at creating a good connection, you may receive notice of deals before they hit the market and be warned of any potential issues as well. Thoughtfulness goes a long way to creating a great working relationship.