Conference Proceedings

  1. Yusof, S., Rahim M.A., Eng S.B., “Development of a database system for a Quality Management Information System in a car manufacturing industry in Malaysia“, Proceedings International Conference on Productivity ‘91, Singapore, August 1991
  2. Yusof, Sha’ri M., Lai C.A., “Total Quality Management Implementation in Johor ‘s Electrical and Electronics Industry – A Survey”, Proceedings Pacific Conference on Manufacturing, Seoul, Korea, pp. 469-474, October 1996
  3. Yusof, Sha’ri M., Abdul Rahim, A.R., “Meeting the needs of Industrial Engineering Education in Malaysia – The UTM Experience “, Proceedings Conference on Asean Federation Engineering Organisations, CAFEO, Ayer Keroh, November 1996
  4. Yusof, Sha’ri M., Abdul Rahim, A.R., “Application and Implementation of IE Methods in Malaysian Industries “, Proceedings 1st. International Conference on Industrial Engineering Applications and Practices, Houston, 4th – 7th.Dec. 1996
  5. Rahman Abd. Rahim, Iberahin Jusoh, Sha’ri Mohd. Yusof, “ISO 14000 and Environmental Management”, International Seminar on Integrated Management Planning of Marine Environment.
  6. Abdul Rahman Abd. Rahim, Sha’ri Mohd. Yusof, “Total Quality Management in a Small Industry : A Case Study”, Proceedings World Engineering Congress, 1999, Kuala Lumpur.
  7. Quek, E.E., Yusof, S.M., (2002), Comparison of TQM Implementation Practices in Malaysian Electrical and Electronics Industry, Proceedings 2nd World Engineering Congress, Kuching, Sarawak, July 2002
  8. Baba Md. Deros, Yusof, S.M, Azahari M.S., (2002), ‘A Review of Benchmarking Practices in Manufacturing Organizations’, 2nd World Engineering Congress- Mfg Engineering, Automation and Robotics, Kuching, Sarawak
  9. Nyioh, L.F, Muhammad Zameri M. Saman, Yusof, S.M., (2002), ‘Application of Quality Function Deployment (QFD) in Product Design and Development’, Proceedings 3rd National Ergonomics Conference, 12th-13th June, Johor Bahru, pp.159-171
  10. Baba Md Deros, Sha’ri M Yusof, Azahari Mohd Salleh, (2003), “Kajian Mengenai Peranan, Definisi dan Ciri Industri Kecil dan Sederhana, dalam Prosiding Penyelidikan dan Pengembangan, Jabatan Kejuruteraan Mekanik dan Bahan, Fakulti Kejuruteraan, Universiti Kebangsaan Malaysia, ms 225-232
  11. Baba Md Deros, Sha’ri M Yusof, Azahari Mohd Salleh, (2003), “Kajian Literatur Untuk Kerangka Pelaksanaan Ukur Rujuk Bagi Industri Kecil dan Sederhana, dalam Prosiding Penyelidikan dan Pengembangan, Jabatan Kejuruteraan Mekanik dan Bahan, Fakulti Kejuruteraan, Universiti Kebangsaan Malaysia, ms 233-239
  12. Baba Md Deros, Sha’ri M Yusof, Azahari Mohd Salleh, (2003), “Cadangan Kerangka Kerja Pelaksanaan Ukur Rujuk Untuk Industri Kecil dan Sederhana, dalam Prosiding Penyelidikan dan Pengembangan, Jabatan Kejuruteraan Mekanik dan Bahan, Fakulti Kejuruteraan, Universiti Kebangsaan Malaysia, ms 241-246
  13. Baba Md Deros, Sha’ri Mohd Yusof, Azahari Mohd Salleh, (2003), A Framework for Benchmarking Implementation in Manufacturing SMIs, Conference – The Public Institutions of Higher Learning (IPTA) R & D Exposition 2003, PWTC Kuala Lumpur 9th –10th October 2003, Organiser UPM
  14. Md Deros, B., Yusof, Sha’ri M., Salleh, Azahari M., (2003), A Comparative Study of Benchmarking Practices of Malaysian Companies with and without Quality Certification, International Conference on Mechanical Engineering, 26-27th December 2003, Dhaka, Bangladesh
  15. Sim, H.K., Yusof, Sha’ri M., (2003), Development of TPM Implementation Plan in Switchgear & Engineering Company, International Conference on Mechanical Engineering, 26-27th December 2003, Dhaka, Bangladesh
  16. Hilma Raimona Zadry, Sha’ri M. Yusof, A Review of Theory of Constraints Application for TQM Implementation, in Proceedings of the 3rd International Conference on Advanced Manufacturing Technology (ICAMT), 11th-13th May 2004, Kuala Lumpur, pp.580-586
  17. Noviyarsi, Sha’ri M. Yusof, A Review of Quality Engineering Implementation in Malaysian Automotive Supplier, in Proceedings of the 3rd International Conference on Advanced Manufacturing Technology (ICAMT), 11th-13th May 2004, Kuala Lumpur, pp.587-592
  18. Ahmad Rais Mat Zin, Jafri Mohd Rohani, Sha’ri M. Yusof, A Survey of the Implementation of Quality Engineering Tools in Malaysian Manufacturing Industries, in Proceedings of the 3rd International Conference on Advanced Manufacturing Technology (ICAMT), 11th-13th May 2004, Kuala Lumpur, pp.535-541
  19. Baba Md Deros, Sha’ri M. Yusof, Azhari Md Salleh, (2004), A Review on Framework and Critical Success Factors for Benchmarking Practices, 3rd UNITEN International Business Management Conference (UIBMC 2004), 6 – 7 December, Kuantan
  20. Baba Md Deros, Sha’ri Mohd Yusof, Azahari Md Salleh, A Pilot Study on a Conceptual Framework for Benchmarking Implementation in SMIs, in Proceedings of National Seminar on Advanced Processes and Systems in Manufacturing (APSIM) 2005, 17th and 18th May 2005, Faculty of Engineering, Universiti Kebangsaan Malaysia, pp 201- 209
  21. Noviyarsi, Yusof, Sha’ri M., Quality Engineering Implementation in Malaysian Automotive Suppliers : A Survey Results, in Proceedings of the 35th International Conference on Computers and Industrial Engineering 2005 (ICCIE2005), 19th-22nd June 2005, Istanbul, Turkey pp 1445-1450
  22. Hilma Raimona Zadry, Sha’ri M. Yusof, Survey Results on Total Quality Management (TQM) and Theory of Constraints (TOC) Implementation in Malaysian Automotive Suppliers, in Proceedings of the 35th International Conference on Computers and Industrial Engineering 2005 (ICCIE2005), 19th-22nd June 2005, Istanbul, Turkey pp 2239-2244
  23. Mazlan Awang, Sha’ri Mohd Yusof, Adnan Hassan, (2005), Application of Productivity Tools and Techniques in Malaysian Hospitals, International Advanced Technology Congress (IATC), Dec 6th– 8th 2005, Kuala Lumpur
  24. Jafri Mohd Rohani, Sha’ri Mohd Yusof, Wan Harun Wan Hamid, Critical success factors for SPC Implementation, International Advanced Technology Congress (IATC), Dec 6th– 8th 2005, Kuala Lumpur
  25. Baba Md Deros, Sha’ri M. Yusof, Azhari Md Salleh, (2005), Critical Factors for Business Competitiveness in Malaysian Automotive Manufacturing SMEs, Tehran International Congress on Manufacturing Engineering (TICME2005), 12-13 December, Tehran
  26. Mohd Rohani, Jafri, Yusof, S.M., (2006), Using Structural Equation Modelling to Establish Critical Success Factors Interdependence in Statistical Process Control Implementations, 2nd International Conference on Six Sigma. 5-7 June 2006, Glasgow Caledonian University, Scotland
  27. Mohd Rohani, Jafri, Yusof, S.M.,Mohamed, I., (2006), A Relationship Between Statistical Process Control Practices and Improving Quality Performance : A Theoretical Framework Model, Proceedings of International Conference on Mfg Science and Technology (IcoMAst), 28-30 August 2006, MMU, Melaka ,pp. 557-560
  28. Ng, Wan Tak, Yusof, Sha’ri M., (2007), Quality Improvement Using Six Sigma Methodology in Manufacturing Company, 2nd International Engineering Convention 2007, 10-14 March 2007, Jeddah, Saudi Arabia, p.068
  29. Zakuan, Norhayati M., Yusof, Sha’ri M., (2007), Comparative Study of Quality Practices and Implementation for Malaysian Automotive Manufacturer :A review, 2nd International Engineering Convention 10-14 March 2007, Jeddah, Saudi Arabia, p.023
  30. Ramly, Edly F., Yusof, Sha’ri M., Rohani, Jafri M., (2007) Manufacturing Audit to Improve Quality Performance – A Conceptual framework, World Engineering Congress, Penang, 5-9 August 2007
  31. Ng, Wan Tak, Yusof Sha’ri M., (2007), Statistical Quality Improvement in Thermoforming Process, World Engineering Congress, Penang, 5-9 August 2007
  32. Zakuan, Norhayati M., (2007), A Comparative Study of Quality Management Practices and Implementation for Automotive Industry Between Thailand and Malaysia, World Engineering Congress, Penang, 5-9 August 2007
  33. Ahmad, Mohd Fauzi, Yusof, Sha’ri M., (2007), Comparative Study of TQM Practices between Japanese and non-Japanese based Electrical and electronics Companies in Malaysia – A Survey, World Engineering Congress, Penang, 5-9 August 2007
  34. Ramly, Edly F., Ramly, E.S., Yusof, Sha’ri M., (2007) Effectiveness of Quality Management System Audit to Improve Quality Performance – A Conceptual framework, in Proceedings of The 5th International Conference on Quality and Reliability (ICQR 2007), Chiang Mai, Thailand, 5-7th November 2007, pp 26-31
  35. Yusof, Sha’ri, M, Nabi Baksh, M.S., Hassan, Adnan, Sharif, Safian, (2007), Development of a Postgraduate Program in Industrial Engineering – Process and Lessons Learned, in Proceedings of 2nd Regional Conference of Engineering Education (RCEE 2007), Persada Johor, 3-5th December 2007
  36. Zakuan, N.M, Yusof, S.M., Shamsudin, S., (2007), Implementation of Quality Management Practices in Malaysian Automotive Industries: A Review, in Proceedings of Regional Conference on Engineering Mathematics, Mechanics, Manufacturing and Architecture (EM3 ARC)–2007ÓAdvanced Processes and Systems in Manufacturing (APSIM) 2007, eds. N. Muhammad et al, pp 105-116
  37. Putri, Nilda Tri, and Yusof, S.M. (2008), Review Of Quality Engineering Tools And Techniques Practices In Malaysia’s And Indonesia’s Automotive Industries And An Agenda For Future Research, in Proceedings of the 4th IEEE International Conference on Management of Innovation and Technology, ICMIT, 21st September – 24th September 2008, Bangkok, Thailand, pp 449-456
  38. Zakuan, Norhayati M., Yusof, S.M., Laosirihongthong, T., (2008), Reflective Review of Relationship between Total Quality Management and Organizational Performance, in Proceedings of the 4th IEEE International Conference on Management of Innovation and Technology (ICMIT), 21st September – 24th September 2008, Bangkok, Thailand, pp. 444-448
  39. Zakuan, Norhayati M., Yusof, S.M.(2008), Relationship between TQM and Organizational Performance: An Initial Results, International Conference on Mechanical and Manufacturing Engineering 2008 (ICME2008), 21st-23rd May, 2008, Johor Bahru
  40. Zakuan, N.M, Yusof, S.M., The Impact of ISO/TS16949 Certification in Malaysian Automotive Industry: A Preliminary Study, Proceedings of the ASEAN Federation of Engineering Organizations Conference(CAFEO26), 26th -29th  November 2008, Thailand
  41. Putri, Nilda Tri and Yusof, S.M. (2008), A proposed critical factor for effective implementation of quality engineering tools and techniques in Malaysian and Indonesian automotive industries, in Proceedings of International Graduate Conference on Engineering and Science (IGCES 2008), 23rd – 24th December 2008, UTM Skudai Campus, Johor Bahru, Malaysia.
  42. Elita Amrina, Sha’ri Mohd. Yusof (2008), “A Review of Manufacturing Performance Measurement Framework for Small and Medium-sized Enterprises (SMEs) and An Agenda for Future Research”, in Proceedings on the 9th Asia Pacific Industrial Engineering & Management Systems (APIEMS) Conference, December 3rd – 5th, 2008, Nusa Dua, Bali, Indonesia, pp 1503-1510.
  43. Elita Amrina, Sha’ri Mohd. Yusof (2008), “A Proposed Manufacturing Performance Measures for Malaysian Automotive Small and Medium-sized Enterprises (SMEs)”, in Proceedings on International Graduate Conference on Engineering and Sciences (IGCES), December 23rd – 24th, 2008, Universiti Teknologi Malaysia, Skudai, Johor, Malaysia.
  44. Putri, N.T., Yusof, S.M., (2009), Critical Success Factors for Implementing Quality Engineering Quality Engineering, Proceedings of the International Multiconference of Engineering and Conmputer Scientists 2009 (IMECS),(ICINDE) 18-20 March 2009, Kowloon, pp. 1736-1741
  45. Amrina, E., Yusof, S.M., (2009), Manufacturing Performance Measurement in Malaysian automotive Small and Medium sized Enterprises: A Proposed Tool, International Conference on Quality, Productivity, and Performance Measurement (ICQPPM 2009), 16-18 Nov, Palm Garden Putrajaya, UKM
  46. Putri, N.T., Yusof, S.M., (2009), Relationship between Total Quality Management and Quality Engineering – A Review and Agenda for Future Research International Conference on Quality, Productivity, and Performance Measurement (ICQPPM 2009), 16-18 Nov, Palm Garden Putrajaya, UKM
  47. Zakuan, N. M., Yusof, S.M,, Shaharoun A.M., (2009), The Link between Total Quality Management and Organizational Performance in Malaysian Automotive Industry: The Mediating Role of ISO/TS16949 Efforts, Proceedings of the 2009 IEEE Industrial Engineering and Engineering Management Conference,, pp 439-443, IEEE
  48. Mohd Rohani, J., Yusof, S.M., Mohamad, I., (2009), The relationship between statistical process control critical success factors and performance: A structural equation modeling approach, Proceedings of the 2009 IEEE Industrial Engineering and Engineering Management Conference,, pp 1352-1356, IEEE
  49. Amrina, E., Yusof, S.M., (2009), A Proposed Manufacturing Performance Measures for Small and Medium-sized Enterprises (SMEs), Asia Pacific Industrial Engineering and Management Systems Conference, APIEMS2009 Dec. 14-16, Kitakyushu, pp. 623-629
  50. Putri, N.T., Yusof, S.M., (2009), Development Tool for Prioritizing and Measuring the Critical Success Factors of Quality Engineering Implementation (Case Study at Malaysian and Indonesian Automotive Industries), Asia Pacific Industrial Engineering and Management Systems Conference, APIEMS2009 Dec. 14-16, Kitakyushu, pp. 1010-1020
  51. Zakuan, N., Yusof, S. M., Shaharoun, A. M., D (2009), Determining the Effects of ISO/TS16949 Certification on TQM and Organizational Performance in Malaysian Automotive Industry: Moderator Variable Analysis, Asia Pacific Industrial Engineering and Management Systems Conference, APIEMS2009 Dec. 14-16, Kitakyushu, pp. 836-845
  52. Putri, N.T., Yusof, S.M., (2010), Factors Affecting Effectiveness of Quality Engineering Implementation in Malaysian and Indonesian Automotive Industries – Delphic Hierarchy Process Methodology, World Engineering Congress WEC 2010, Conference on Manufacturing Technology and Management, 2-5 August 2010, Kuching, Sarawak,
  53. Awad, Ammar , Yusof, S.M., (2010), Design of Web-Based Failure Mode and Effect Analysis (FMEA) System in an Automotive Manufacturing Firm, 11th Asia Pacific Industrial Engineering and Management Systems Conference(APIEMS) 2010, December 7-10, Melaka,Malaysia (PaperID554)
  54. Harsej, Sha’ri M. Yusof, I. Nikookar (2011), Critical Success Factors and Barriers of TPM Implementation in Developing Countries” 1st International Conference on Advanced Manufacturing (ICAM 2011), Paper ID: M129 TatiUC Terengganu
  55. Rasli Muslimen, Sha’ri Mohd Yusof, Ana Sakura Zainal Abidin (2011) Lean Manufacturing Implementation in Malaysian Automotive Components Manufacturer ; a case study World Congress on Engineering 2011, Int Conf on Mfg Engrg and Engineering Mgt ICMEEM London, UK, 6th – 8th Jul 2011
  56. Nilda T. Putri, Sha’ri Mohd. Yusof An Empirical Investigation of Quality Tools and Techniques Practices in Malaysia and Indonesia Automotive Industries IEEE International Conference of Quality and Reliability (ICQR 2011)14-17 Sept 2011 Bangkok, Thailand
  57. Elita Amrina, Sha’ri Mohd. Yusof A Proposed Sustainable Manufacturing Performance Measures for Automotive Companies 12th Asia Pacific Industrial Engineering And Management Systems Conference (APIEMS 2011) OCTOBER 14-17, 2011 Beijing, China
  58. Ammar Ali Awad, Sha’ri Mohd. Yusof(2011) Design of Web -Based Failure Mode and Effects Analysis System by Integrating Triz Methods in an Automotive Firm
  59. Nilda Tri Putri, Sha’ri Mohd. Yusof, Dradjad Irianto (2011), Self Assessment of Quality Engineering Practices in Malaysia and Indonesia Automotive Related Companies12th Asia Pacific Industrial Engineering And Management Systems Conference (APIEMS 2011) OCTOBER 14-17, 2011 Beijing, China
  60. Fatemeh Harsej, Sha’ri Mohd Yusof, Iraj Nikookar (2011)Total Productive Maintenance: A Conceptual Framework for Manufacturing Performance Companies12th Asia Pacific Industrial Engineering And Management Systems Conference (APIEMS 2011) OCTOBER 14-17, 2011 Beijing, China
  61. Amrina, S. M. Yusof Key Performance Indicators for Sustainable Manufacturing Evaluation in Automotive Companies IEEE International Conference on Industrial Eng and Eng Mgt IEEM2012 6-9 Dec 2011 Singapore
  62. Mansoorzadeh, S. , Yusof, S.M., Reliable project scheduling with combination of risk management and critical chain schedule in the Proceedings – 2011 IEEE Student Conference on Research and Development, SCOReD 2011, pg 442-447, Cyberjaya, 19 December 2011-20 December 2011
  63. Alharbi, Awadh S, Yusof M., A Review Of Performance Management In Research And Development (R&D) Firms Through Quality Management Implementation, in the Proceedings of the 6th Quality Conference In The Middle East, HBM e-University, 30 January – 2 February 2012, Dubai, United Arab Emirates
  64. Amrina, E., Yusof, S.M., Drivers And Barriers To Sustainable Manufacturing Initiatives In Malaysian Automotive Companies, Proceedings Of The 13th Asia Pacific Industrial Engineering & Management Systems Conference (APIEMS) 2012,V. Kachitvichyanukul, H.T. Luong, And R. Pitakaso Eds., 3 Dec – 5 Dec 2012, Phuket,Thailand
  65. Mansoorzadeh, S., Yusof, S.M., Risk based Schedule Reliability in Cosntruction Phases of EPS Projects in Power Industry in Proceedings Of The 13th Asia Pacific Industrial Engineering & Management Systems Conference (APIEMS 2012, V. Kachitvichyanukul, H.T. Luong, And R. Pitakaso Eds., 3 Dec – 5 Dec 2012, Phuket,Thailand
  66. Amrina,E., Yusof, S.M., Interpretive Structural Model of Key Performance Indicators for Sustainable Manufacturing Evaluation in Automotive Companies in Proceedings IEEE International Conference Industrial Engineering and Engineering Management IEEM 2012, 10 December 2012 – 13 December 2012 Hong Kong
  67. Rohani, J.M., Yusof, S.M., Mohamad, I., An Empirical Study of Critical Success Factors for Statistical Process Control Implementation: A Second-Order Factor Analysis in the Proceedings IEEE International Conference Industrial Engineering and Engineering Management IEEM 2012, 10 December 2012 – 13 December 2012 Hong Kong
  68. Amrina, E., Yusof, S. M., (2013), An AHP Based-Model For Sustainable Manufacturing Performance Evaluation In Automotive Industry, Proceedings of the 12th International Symposium on the Analytic Hierarchy Process 24 -26 June 2013, Kuala Lumpur ISSN1556-8296
  69. Noman, M., Yusof, S.M., Human Values Identification and Assessment for Implementation of Total Quality Management: A Research Preview, International Manufacturing Engineering Conference (IMEC) 2013, 1 – 3 July, Kuantan Pahang
  70. Ahmad, M.F., Zakuan, N., Jusoh, A., Yusof, S.M., Takala, J., Arif, M.S.M, Comparative Study of TQM practices between Japanese and non-Japanese Companies: Proposed Conceptual Framework, The 2nd International Conference on Mechanical Engineering Research, 1-3 July 2013, Kuantan Pahang
  71. Doulatabadi, M., Yusof, S.M., An Empirical Investigation on Obstacles Limiting the Implementation of Quality Award Programs: Award Firms Perspectives, International Conference on Engineering, Technology and Management (ICETM 2013), 18-20 July 2013, Colombo, Sri Lanka
  72. Awad, A.A., Yusof, S.M., Mesbah, N.F., (2013) Application of TRIZ to Solve Automotive Braking System Problems, Proceedings of Industrial Engineering and Service Science (IESS), 20 August 2013, Surabaya Indonesia
  73. Ya’akub Arsad, Sha’ri Mohd Yusof and Noor Irza Mohd Zaki (2013), Simulation Tool for Analysing Cost on New Product Development, Proceedings Second International Conference On Engineering Business Management (ICEBM) 2013, pp196-204, 27-28 August, Kuala Lumpur, ISBN 978-967-11814-1-6
  74. Doulatabadi, M., Yusof, S.M., An Empirical Investigation on Common Barriers to Quality Excellence: Award, Firms Perspectives, Proceedings Second International Conference On Engineering Business Management (ICEBM) 2013, pp 236-245, 27-28 August, Kuala Lumpur, ISBN 978-967-11814-1-6
  75. Ahmad, M.F., Zakuan, N., Jusoh, A., Yusof, S.M., Takala, J., Moderator Effect of Asean Free Trade Agreement (AFTA) between TQM and Business Performance, International Conference on Innovation, Management and Technology Research (ICIMTR) 22-23 September 2013 UMK
  76. Mesbah, N. F., Yusof, S. M., (2013) Systematic Way for Problem Identification of Car Braking System by Using TRIZ, Malaysia Japan Academic Scholar Conference 2013, Tokyo, 8 November, pp 12
  77. Khalifah, Z., Doulatabadi, M., Yusof, S.M., (2013), An Investigation into the Critical Success Factors of Quality Excellence Practices in United Arab Emirates Industries, International Materials, Industrial and Manufacturing Engineering Conference, 4-6 December, MIMEC 2013 Johor Bahru
  78. Doulatabadi, M., Yusof, S.M., Nejadi, F., (2013) The “Soft” Obstacles to Quality Excellence practices: Evidence from the United Arab Emirates Industries, Proceedings of IEEE International Conference of Industrial Engineering and Engineering Management 2013, 10-13 December, Bangkok
  79. Ahmad, M.F., Zakuan, N., Jusoh, A., Yusof, S.M., Hisyamudin, M.N.N., Takala, J., The relationships between the extent of TQM Practices and the Importance on Business Performance: A Survey in Malaysia, International Conference on Advanced Manufacturing (ICAM) 12 – 13 December 2013 Bali, Indonesia
  80. N. Malik,M. Y. Sha’ri, Knowledge Management Framework of Human Values for Total Quality Management Implementation, 1st International Conference on Human Capital and Knowledge Management (HCKM), 3-4 December 2013, UTM KL
  81. Muhammad Noman Malik, Sha’ri Mohd Yusof, (2014), Tool to Identify and Assess Human Values for TQM Implementation: A Proposal, Proceedings of the Asia Pacific Industrial Engineering & Management Systems (APIEMS) Conference 2014, 13-15 October, Jeju Korea
  82. Doulat Abadi Mehran & Yusof Sha’ri Mohd (2014) A Proposed Instrument for Evaluation of Quality Management Practices in United Arab Emirates Industries Proceedings of the Asia Pacific Industrial Engineering & Management Systems (APIEMS) Conference 2014, 13-15 October, Jeju Korea
  83. Sha’ri Mohd Yusof and Farhad Nejadi, Future Trends Of Quality Engineering And Quality Management Implementation And Practices In Malaysia, International Conference on Quality 2014 (ICQ’14) Tokyo, Japan, 20-22 Oct 2014
  84. Mehran Doulat, Sha’ri Mohd Yusof, (2014), Factors Affective for Sustaining Quality management Practices : Award Firms Perspectives, International Conference on Quality 2014 (ICQ’14) Tokyo, Japan, 20-22 Oct 2014
  85. N. Malik, S. M. Yusof, (2014) Human Values for Implementation of Total Quality Management: proposed conceptual framework of an automated tool, 14th IEEM, Sunway Hotel Selangor