Facilities Management, Property Management, Property Valuation
ABSTRACT
Mosque is the main entity that symbolism Islamic culture and foster the development of Islamic community throughout the Islamic centuries. History has shown that mosque plays an important role in various aspects and it becomes a tremendous battle in order to sustain the role of mosque as a centre of Islamic community. The increasing number of mosques become a new challenge to the management of mosque where effective system is required. Many have argued that well-managed services enable an organisation to function at its most efficient and effective level, offering real added value improvements to the organisation’s core business as well as improve flexibility. Thus, Facilities Management (FM) is significant to be adopted in the management of mosque and it is expected to be a strategy to sustain mosque function. Addressing the above issues, this research attempts to answer the following questions: what is the current approach in mosque management and how FM approach can be adopted in mosque management in order to achieve sustainable mosque? Thus, this research aims to identify type and characteristics of sustainable facilities for mosque; to identify current practice of state mosque FM; to develop sustainable FM model for state mosque; and finally to propose best practice of sustainable FM model for state mosque. The mixed method research methodology were adopted. A questionnaire survey was adopted as the mechanism to identify the type and characteristics of sustainable facilities for mosque. The structured questionnaires are distributed to mosque congregation in 12 state of mosque in Peninsular Malaysia. Descriptive statistics will used to identify the congregation preferences of facilities that influence their attendance. While interview sessions were conducted to identify state mosque current practice in managing facilities. The qualitative data obtained will analyse through content analysis and followed by bench-marking analysis in the selection of best practice. Model of sustainable FM for state mosque will developed from the findings. Focus group will be conducted for validation of this model. Expert for focus group will be selected among mosque management based on their experience in managing mosque facilities. Based on the output, it is hope that this research will shed light the important of FM approach to be adopted in management of mosque which purposely an effort for sustainable mosque over the time.
Islamic Community: Model of sustainable FM for state mosque will be developed
SCHOOL CLASSROOM FACILITIES KPI FOR IMPROVING STUDENTS’ ATTENDANCE AND ACADEMIC ACHIEVEMENT
Abstract
Facilities management has become a major issue in any organisation as it affects the organisation’s performance. Research on the interrelatedness of the physical and social environments as complex contributors to individual motivation and satisfaction is still relatively limited and certainly was not has been part of ‘mainstream management studies’ (Sapri, Kaka and Finch, 2008). This issue behold also to the school environment. However, there are establishing literatures that the classroom environment effect students’ attendance and academic achievement in school (Leung and Fung, 2005; Lyons, 2001; McGowen, 2007; Earthman, 2002; Stockard & Mayberry, 1992). Uline and Tschannen (2008) confirmed a link between the quality of classroom facilities and student achievement in English and Mathematics subjects in US schools. They concluded that there was a need to invest in replacing and/or renovating inadequate facilities. Hence, to achieve a good quality of students’ attendance and academic achievement, classroom facilities in school should be fit for their purpose and perform well. Therefore, classroom facilities performance should be measured to determine the facilities’ effectiveness. Leung and Fung (2005) stated that school facilities must be periodically evaluated in order to ensure quality student education. Therefore, research is needed to identify the KPIs of classroom facilities for improving students’ attendance and academic achievement. This research will contribute to the understanding of the fundamental issues in measuring facilities performance, particularly in the school setting. Research conducted by Sapri et al. (2008) postulated that identifying performance indicators is a prerequisite in measuring facilities performance. Hence, this research aims to identify the KPIs, their indicators and components in measuring school classroom facilities performance which influence students’ attendance and academic achievement. This research will be use questionnaire survey and interview to investigate student’s opinions on facilities performance criteria. It is anticipated that the research findings avail a set of school classroom facilities KPIs for improving students’ attendance and academic achievement.
A MODEL FOR SUSTAINABLE MOSQUE FACILITIES MANAGEMENT
Abstract
Facilities management (FM) brings a new dimension to the industry in enhance organization performance in providing good service to the customer. Embarking by the necessity to grow customer loyalty in consume their service, FM is expected to become the important part of organization decision making. Based on the statistics of the number of Mosque in Malaysia, there are about 6,098 Mosque have been built, where the statistics represent the total number of State Mosque, District Mosque and Resident Mosque. It shows a large number Mosque available in Malaysia. Yet, typically there would be argument regarding to the condition of Mosque. User frequently not satisfied with the facilities provided at Mosque in terms of its hygiene, space, etc. Instead of facilities, Mosque also has a dispute on the capacity of congregational came to Mosque per day. Indeed, the Mosque management sometimes led to battle in terms of accountabilities among the committees. This phenomenon has given an insight to investigate the possibility of facilities management contribution in mosque building in order to sustain its function. Since the facilities management approach are not expose enough at Mosque (religious building) scope, it is vital to identify the Mosque current practice in manage facilities, thus it will drives to the best practice in managing Mosque for the better indication in providing the good facilities for in future. This will help in encouraging the development and utilization of facilities management among the Mosque management players and public owners as a whole. Thus, this research intends to integrate and develop a model for sustainable mosque facilities management which will embark on mixed methodology approach where both quantitative and qualitative data will be used. This model avail a set of values and principles which provide a new approach in managing existing mosque building that reflect sustainable issues.
