“Even your most loyal customers always have a choice about where to take their business.”
Marilyn Suttle, Who’s Your Gladys?: How to Turn Even the Most Difficult Customer Into Your Biggest Fan
Customer Service
March 15, 2016 by
A life long learner, educator and researcher in entrepreneurial mindset, while passionately inspiring students to become the architects of their futures
“Even your most loyal customers always have a choice about where to take their business.”
Marilyn Suttle, Who’s Your Gladys?: How to Turn Even the Most Difficult Customer Into Your Biggest Fan
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