“In this day and age, it is the business that knows how to woo and win the hearts of its customers that will eventually win their pockets.”
J. N. HALM, CUSTOMER ROMANCE: A New Feel of Customer Service
Customer Service
December 30, 2015 by
A life long learner, educator and researcher in entrepreneurial mindset, while passionately inspiring students to become the architects of their futures
Academic Staff Personal Site
“Do not wait; the time will never be 'just right'. Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.”
― Napoleon Hill
Facebook | Printerest | TwitterCategories
Education and Teaching Resources
Publications/Publishing
- All Information Systems Journals
- Guide to Print On Demand Publishers
- How to get Published in Academic Journal – UTM
- Impact Factor Journal – UTM
- List of Predatory Journals
- List of Predatory Journals and Publishers
- Open Access Journals
- Plagiarism Checker & Proofreader
- Reference Management – Mendeley
- Publishing in Academic Journals
- SAGE Journals
- turnitin.com
- Ways to Increase Your Citation Count – UTM
High Impact Journals
- What is journal impact factor (IF)
- ScienceDirect – Document Search
- Scopus – Document Search
- Web of Science – Document Search
- AAACE Publications
- Active Learning in Higher Education
- Adult Education Quarterly
- Advances in Developing Human Resources
- American Educational Research Journal
- American Journal of Distance Education
- American Journal of Education
- American Journal of Evaluation
- Applied Measurement in Education
- Applied Psychological Measurement
- Asia Pacific Education Review
- Asia Pacific Journal of Education
- Asia-Pacific Journal of Teacher Education
- Australasian Marketing Journal
- Behavior Research Method
- British Journal of Educational Technology
- British Journal of Mathematical and Statistical Psychology
- Business & Society
- Comparative Education Review
- Computers & Education
- Data Mining and Knowledge Discovery
- Demographic Research
- Educational Administration Quarterly
- Educational and Psychological Measurement
- Educational Assessment
- Educational Evaluation and Policy Analysis
- Educational Policy
- Educational Research
- Educational Research and Evaluation
- Educational Research Review
- Educational Researcher
- Educational Review
- Educational Studies
- Educational Studies in Mathematics
- Empirical Research in Vocational Education and Training
- Entrepreneurship Theory and Practice
- Ethnic And Racial Studies
- European Journal of Teacher Education
- Evaluation Review
- Gender and Education
- Higher Education
- Human Factors
- Human Resource Development Quarterly
- Human Resource Development Review
- International Journal for Educational and Vocational Guidance
- International Journal of Applied Engineering Research
- International Journal of Distance Education Technologies
- International Journal of Educational Development
- International Journal of Educational Research
- International Journal of Human Resources Development and Management
- International Journal of Human Resource Management
- International Journal of Information and Communication Technology Education
- International Journal of Lifelong Education
- International Journal of Management Education
- International Journal of Mobile and Blended Learning
- International Journal of Testing
- International Review of Research in Open and Distributed Learning
- International Small Business Journal
- Internet and Higher Education
- Journal of Agricultural Education
- Journal of Agricultural Education and Extension
- Journal of Applied Measurement (Rasch)
- Journal of Career Assessment
- Journal of College Student Development
- Journal of Continuing Higher Education
- Journal of Diversity in Higher Education
- Journal of Education for Business
- Journal of Education for Teaching
- Journal of Education and Work
- Journal of Education Policy
- Journal of Educational and Behavioral Statistics
- Journal of Educational Measurement
- Journal of Educational Research
- Journal of Engineering Education
- Journal of Enterprising Culture
- Journal of Entrepreneurship Education
- Journal of Experimental Education
- Journal of Higher Education
- Journal of Management
- Journal of Management Education
- Journal of Moral Education
- Journal of Multivariate Analysis
- Journal of Research in Science Teaching
- Journal of Small Business and Enterprise Development
- Journal of Small Business Management
- Journal of STEM Education
- Journal of Studies in International Education
- Journal of Teacher Education
- Journal of Technical Education and Training – UTHM
- Journal of Technology Education
- Journal of Vocational Behavior
- Journal of Vocational Education & Training
- Learning and Instruction
- Learning, Culture and Social Interaction
- Management in Education
- Multivariate Behavioral Research
- Pakistan Journal of Statistics
- Pakistan Journal of Statistics and Operation Research
- Phi Delta Kappan
- Psychological Bulletin
- Reading & Writing Quarterly
- Reading and Writing
- Research in Comparative and International Education
- Review of Educational Research
- Review of Higher Education
- Review of Research in Education
- Scandinavian Journal of Educational Research
- School Effectiveness and School Improvement
- Social Indicators Research
- Social Methods & Research
- Sociological Methodology
- Sociology of Education
- Statistics Education Research Journal
- Studies in Educational Evaluation
- Studies in Science Education
- Strategic Entrepreneurship Journal
- Structural Equation Modeling: A Multidisciplinary Journal
- Studies in Higher Education
- Teaching Education
- Theory and Research in Education
- Thinking Skills and Creativity
- Vocations and Learning
- Work and Occupations
Organizations for Research and Conferences
- American Association for Agricultural Education (AAAE)
- American Educational Research Assocciation (AERA)
- American Evaluation Association (AEA)
- Association for Career and Technical Education (ACTE)
- Association for Experiential Education
- American Society for Engineering Education
- Association for Institutional Research (AIR)
- American Statistical Association
- Center for Critical Thinking
- Council for Economic Education
- Future Business Leaders of America
- HR Guide
- Inter-University Consortium for Political and Social Research (ICPSR)
- International Conference Alert
- International Society for Technology in Education
- Mid-South Educational Research Association
- National Business Education Association (NBEA)
- National Center for Education Statistics (NCES)
- National Foundation for Teaching Entrepreneurship
- National Research Center for Technical Education (NRCCTE)
- Network for Teaching Entrepreneurship
- Society for Human Resource Management (SHRM)
Sources for Data Sets
- Application for NCES Data License
- General Social Survey (GSS)
- Inter-University Consortium
- National Assessment Educational Progress (NAEP)
- NAEP High School Transcript Study
- Program for International Student Assessment (PISA)
- Progress in International Reading Literacy Study (PIRLS)
- The Nation’s Report Card (HSTS 2005)
- TIMSS and PIRLS International Study
- Trends in International Mathematics and Science Study (TIMSS)
Courses, Training and Workshop
- Choosing the Correct Statistical Test in SAS, STATA, SPSS and R
- Designing SPSS for Data Analysis
- Determining Appropriate Sample Size in Survey Research
- Free Statistical Software
- How to Select the Appropriate Statistical Analysis – 1
- How to Select the Appropriate Statistical Analysis – 2
- How to AMOS
- How to R Statistics
- Nonequivalent Groups Analysis
- Random Number Generator
- Rasch Friendly Journals
- Rasch Measurement Analysis Software Directory
- Rasch Research Papers, Explorations & Explanations
- Regression Moderation and Mediation
- Reporting and Interpreting Effect Size
- SPSS Lessons: Univariate Analysis
- SPSS Lessons: Multivariate Analysis
- Stat Trex – Teach Yourself Statistics
- Statistics calculators and Other Resourcs – Comprehensive
- SEM – Structural Equation Modeling
- SEM – Moderation, Mediation
- SEM – A General Model for Testing Mediation and Moderation Effects
- SEM – The four models you meet
- SEM – Moderation and Mediation Explained
Adjuncts or Part Time Teaching
Internships
Postdoctoral Research
Statistical Tools
Great Institutions to Study and Work
Profile
Universiti Awam Malaysia
- UTM – Universiti Teknologi Malaysia, Johor
- UM – Universiti Malaya, KL
- UKM – Universiti Kebangsaan Malaysia, Selangor
- UPM – Universiti Putra Malaysia, Selangor
- USM – Universiti Sains Malaysia, Pulau Pinang
- UMP – Universiti Malaysia Pahang, Pahang
- UIAM – Universiti Islam Antarabangsa Malaysia, Selangor
- UUM – Universiti Utara Malaysia, Kedah
- UNIMAS – Universiti Malaysia Sarawak, Sarawak
- UMS – Universiti Malaysia Sabah, Sabah
- UPSI – Universiti Pendidikan Sultan Idris, Perak
- USIM – Universiti Sains Islam Malaysia, Negeri Sembilan
- USAS – Universiti Sultan Azlan Shah Malaysia, Perak
- UITM – Universiti Teknologi MARA, Selangor
- UMT – Universiti Malaysia Terengganu, Terengganu
- UTHM – Universiti Tun Hussein Onn Malaysia, Johor
- UTeM – Universiti Teknikal Malaysia Melaka, Melaka
- UniMAP – Universiti Malaysia Perlis, Perlis
- UniSZA – Universiti Sultan Zainal Abidin, Terengganu
- UMK – Universiti Malaysia Kelantan, Kelantan
- UPNM – Universiti Pertahanan Nasional Malaysia, KL
Research and Consultancies
Publication – Journal and Conference
Publication – Books and Book Chapters
Professional Tasks
Intellectual Property
Awards and Recognition
High Impact Course Attended
Useful Links
Copyright © 2024 · News Child Theme on Genesis Framework · WordPress · Log in