Innovation

“The creation of something new is not accomplished by the intellect, but by the play instinct arising from inner necessity. The creative mind plays with the object it loves.”

— Carl Jung

Customer Service

“If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the internet, they can each tell 6,000.”

– Jeff Bezos

Character

“Politeness goes far, yet costs nothing.”

– Samuel Smiles

Winning

“Don’t reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere.

Do what’s right. There’s nothing magical about this. That’s been my guiding principle. To make it work, you have to live it every day. Make it your mindset.”

– Robert Spector

Jokes

Money Problems Joke

John confided to a friend. “Mike, I’m in a terrible pickle! I’m strapped for cash and I haven’t the slightest idea where I’m going to get it from!”

“I’m glad to hear that” answered Mike. “I was afraid you might have an idea you could borrow it from me!”

Innovation

“So when a good idea comes, you know, part of my job is to move it around, just see what different people think, get people talking about it, argue with people about it, get ideas moving among that group of 100 people, get different people together to explore different aspects of it quietly, and, you know – just explore things.”

— Steve Jobs

Motivation

“You must do the thing you think you cannot do.”

— Eleanor Roosevelt

Leadership

“The way to get good ideas is to get lots of ideas and throw the bad ones away.”

— Linus Pauling

Innovation

“There’s no good idea that cannot be improved on.”

— Michael Eisner

Jokes

“Adults are always asking little kids what they want to be when they grow up because they’re looking for ideas.”

~Paula Poundstone