Customer Service

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.”

– Jeff Bezos

Innovation

“The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function.”

— F. Scott Fitzgerald

Personal

Time Management

“You will never find the time for anything. If you want time, you must make it.”

— Charles Burton

Confidence

“You miss 100 percent of the shots you never take.”

— Wayne Gretzky

Jokes

Parenting

We spend the first twelve months of our children’s lives teaching them to walk and talk and the next twelve telling them to sit down and shut up.

Customer Service

“No amount of advertising can repair the damage done by failing to properly address a customer’s concern.”

– Albert Schindler

Innovation

“The greater the contrast, the greater the potential. Great energy only comes from a correspondingly great tension of opposites.”

— Carl Jung

Communication

“A problem well stated is a problem half solved.”

— Charles Kettering

Confidence

“If you do not express your own original ideas, if you do not listen to your own being, you will have betrayed yourself.”

— Rollo May