“Taking a new step, uttering a new word, is what people fear most.”
— Fyodor Dostoevsky
Motivation
April 5, 2016 by
“There is a vitality, a life force, that is translated to you into action, and because there is only one of you in all time, this expression is unique. And if you block it, it will never exist through any other medium, and will be lost.”
– Martha Graham
Communication
April 4, 2016 by
“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.”
– Lee Iacocca
Innovation
April 3, 2016 by
“If I have a thousand ideas and only one turns out to be good, I am satisfied.”
— Alfred Noble
Customer Service
April 2, 2016 by
“Customer service is an opportunity to exceed your customer’s expectations.”
John Jantsch, President at Duct Tape Marketing
Generosity
April 1, 2016 by
“Money is like love; it kills slowly and painfully the one who withholds it, and enlivens the other who turns it on his fellow man.”
— Kahlil Gibran
Customer Service
March 31, 2016 by
“Customer service represents the heart of a brand in the hearts of its customers.”
Kate Nasser, The People-Skills Coach
Innovation
March 30, 2016 by
“Throughout history, people with new ideas—who think differently and try to change things—have always been called troublemakers.”
— Richelle Mead, Shadow Kiss
Creativity
March 29, 2016 by
“There are not more than five musical notes, yet the combinations of these five give rise to more melodies than can ever be heard.
There are not more than five primary colours, yet in combination
they produce more hues than can ever been seen.
There are not more than five cardinal tastes, yet combinations of
them yield more flavours than can ever be tasted.”
Sun Tzu, The Art of War
Leadership
March 28, 2016 by
“Bureaucracy destroys initiative. There is little that bureaucrats hate more than innovation, especially innovation that produces better results than the old routines. Improvements always make those at the top of the heap look inept. Who enjoys appearing inept?”
Frank Herbert, Heretics of Dune (Dune Chronicles #5)
“Do not wait; the time will never be 'just right'. Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.”
― Napoleon Hill