Action Learning

“The doer alone learneth.”

— Friedrich Nietzsche

Creativity

“One can stop an advancing army. One can not stop ideas whose time has come.”

 

Victor Hugo

Enterprise

“Make your product easier to buy than your competition, or you will find your customers buying from them, not you.”

Mark Cuban

Entrepreneurship

“You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.”
 
Alexander Turney Stewart

Customer Service

“We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.”
 
Tony Hsieh

Character

“Remember, the best job goes to the person who can get it done without passing the buck or coming back with excuses.”
 
Napoleon Hill

Marketing

“We don’t want to push our ideas on to customers, we simply want to make what they want.”
 
Laura Ashley

Communication

“If you only talk to a person’s head and not their heart people won’t listen to you.”
 
Les Brown

Happiness

“One of the deep secrets of life is that all that is really worth doing is what we do for others.”
 
Lewis Carroll

Customer Service

“How you think about your customers influences how you respond to them.”
 
Marilyn Suttle