Education

Why have so many schools reduced the time and emphasis they place on art, music, and physical education? The answer is beyond simple: those areas aren’t measured on the all-important tests. You know where those areas are measured… in life! Art, music, and a healthy lifestyle help us develop a richer, deeper, and more balanced perspective. Never before have we needed more of an emphasis on the development of creativity, but schools have gone the exact opposite direction in an effort to make the best test-taking automatons possible. Our economy no longer rewards people for blindly following rules and becoming a cog in the machine. We need risk-takers, outside-the-box thinkers, and entrepreneurs; our school systems do the next generation a great disservice by discouraging these very skills and attitudes. Instead of helping and encouraging them to find and develop their unique strengths, they’re told to shut up, put the cell phones away, memorize these facts and fill in the bubbles.

Dave Burgess, Teach Like a Pirate: Increase Student Engagement, Boost Your Creativity, and Transform Your Life As an Educator

Customer Service

“All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s,” added Bezos, who created the world’s leading online retailer. “The number one rule has to be: Don’t be boring.””

Jeff Bezos, Founder Amazon

Jokes

When I greeted my boss in the morning, he told me to have a good day.

Who am I to argue? So I thanked him and went back home.

Customer Service

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

— Mahatma Gandhi

Financial Sustainability

“You don’t have to be like most people around you, because most people never become truly rich and wealthy.”

Manoj Arora, From the Rat Race to Financial Freedom

Story

I learned something great! When I was in 4th grade, we were presenting flowers to our teachers before the summer holidays, and I had a huge expensive bouquet. I should have given it to a teacher, but…. They were all cruel and unfair! So I gave it to the one who really deserved it: our cleaning lady. Yet the next year she didn’t come. And now, after nine years, my friend told me that she was his neighbor, and back then she was so happy she left the school and started her own business. He said I gave her hope.

Character

“The world gives us PLENTY of opportunities to strengthen our patience. While this truth can definitely be challenging, this is a good thing. Patience is a key that unlocks the door to a more fulfilling life. It is through a cultivation of patience that we become better parents, powerful teachers, great businessmen, good friends, and a live a happier life.”

— Steve Maraboli, Life, the Truth, and Being Free

Relationship

“It’s better to hang out with people better than you. Pick out associates whose behavior is better than yours and you’ll drift in that direction.”

Warren Buffett, Business Magnate

Education

“The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.”

— William Arthur Ward

Customer Service

“If anybody ever called our number, it would be picked up in less than 2 rings with a friendly voice answering, ‘CD Baby.’ From 7 am to 10 pm, there was always somebody to pick up a call in 2 rings. No voice mail system; no routing to different departments. We treated our customers like our best friends. You don’t route your best friend’s call to an automated system!”

Derek Sivers, Founder CD Baby