Communication

“Our life is frittered away by detail. Simplify, simplify!”

Henry David Thoreau, Author, Poet and Philosopher

Entrepreneurship

“You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.”

Jan Carlzon, Former CEO of SAS

Gratitude

“Anybody may forget what you said but he will never forget how you made them feel.”

Anon

Character

“Two important things are to have a genuine interest in people and to be kind to them. Kindness, I’ve discovered, is everything.”

Isaac Bashevis Singer, Author

Customer Service

“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”

Jeff Bezos, Founder Amazon

Communication

“One kind word can warm three winter months.”

Japanese Proverb

Gratitude

“The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.”

Henry Ford, Founder Ford Motor Company

Jokes

Wow you look great! Did you lose weight?”

“Hey – did you just call me ugly and fat in retrospect?!”

Personal

“Kind words do not cost much. Yet they accomplish much.”

Blaise Pascal, Mathematician, physicist and inventor

Leadership

“The only thing worse than training employees and losing them is not training them and keeping them.”

Zig Ziglar, Author and Motivational Speaker