Integrity

“Financial sense is knowing that certain men will promise to do certain things, and fail.”

 
– Edgar Watson Howe

Financial Sustainability

“The amount of money you have has got nothing to do with what you earn. People earning a million dollars a year can have no money. People earning $35,000 a year can be quite well off. It’s not what you earn, it’s what you spend.”
– Paul Clitheroe

Personal

“There are plenty of ways to get ahead. The first is so basic I’m almost embarrassed to say it: spend less than you earn.”

 
– Paul Clitheroe

Networking

“If you are on social media, and you are not learning, not laughing, not being inspired or not networking, then you are using it wrong.”
Germany Kent

Consumer Service

“Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product development.”
David J. Greer, Wind In Your Sails

Motivation

“Service is not something you do. It is something you are.”
Stella Payton

Entrepreneurship

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”
Mokokoma Mokhonoana

Entrepreneurship

“When leaders reframe customers into guests, and results into experiences, profits escalate.”
Eric Schiffer

Marketing

“Marketing is the perfect blend or art and science. But more than that, marketing is a craft.”
Anurag Wadehra

Education

“Those who don’t know history are doomed to repeat it.”
Edmund Burke