Customer Service

“Customer service represents the heart of a brand in the hearts of its customers.”

Kate Nasser, The People-Skills Coach

Innovation

“Throughout history, people with new ideas—who think differently and try to change things—have always been called troublemakers.”

— Richelle Mead, Shadow Kiss

Creativity

“There are not more than five musical notes, yet the combinations of these five give rise to more melodies than can ever be heard.

There are not more than five primary colours, yet in combination
they produce more hues than can ever been seen.

There are not more than five cardinal tastes, yet combinations of
them yield more flavours than can ever be tasted.”
Sun Tzu, The Art of War

Leadership

“Bureaucracy destroys initiative. There is little that bureaucrats hate more than innovation, especially innovation that produces better results than the old routines. Improvements always make those at the top of the heap look inept. Who enjoys appearing inept?”
Frank Herbert, Heretics of Dune (Dune Chronicles #5)

Education

“In a world of change, the learners shall inherit the earth, while the learned shall find themselves perfectly suited for a world that no longer exists.”

Eric Hoffer

Financial Sustainability

“Making money is a hobby that will complement any other hobbies you have, beautifully”

-Scott Alexender

Creativity

“If you want something new, you have to stop doing something old.”

Peter F. Drucker

Happiness

“Do not get obsolete like an old technology, keep innovating yourself.”
Sukant Ratnakar, Open the Windows

Creativity

“Creating a better future requires creativity in the present.”

Matthew Goldfinger

Happiness

“Life started getting good when I started making money”

-Balthazar Getty