“Innovation is the specific instrument of entrepreneurship…the act that endows resources with a new capacity to create wealth.”
Peter F. Drucker
Innovation
March 20, 2016 by
“Imagination is not only the uniquely human capacity to envision that which is not, and, therefore, the foundation of all invention and innovation. In its arguably most transformative and revelatory capacity, it is the power that enables us to empathize with humans whose experiences we have never shared.”
J.K. Rowling
Communication
March 19, 2016 by
“In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.”
Jeff Bezos
Customer Service
March 18, 2016 by
“Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.”
Marilyn Suttle
Character
March 17, 2016 by
“It is not blindly pushing your own agenda that will really create rich opportunities in your life, career, business – and in the world. It’s is your ability to understand, appreciate, anticipate, address, add value to that of others that will.”
Rasheed Ogunlaru
Innovation
March 16, 2016 by
“Innovation is an evolutionary process, so it’s not necessary to be radical all the time.”
Marc Jacobs
Customer Service
March 15, 2016 by
“Even your most loyal customers always have a choice about where to take their business.”
Marilyn Suttle, Who’s Your Gladys?: How to Turn Even the Most Difficult Customer Into Your Biggest Fan
Creativity
March 14, 2016 by
“Our customers are not our competitors. We compete for them, not with them.”
T Jay Taylor
Relationship
March 13, 2016 by
“It does not matter how long you are spending on the earth, how much money you have gathered or how much attention you have received. It is the amount of positive vibration you have radiated in life that matters.”
Amit Ray, Meditation: Insights and Inspirations
Education
March 12, 2016 by
“Libraries will get you through times of no money better than money will get you through times of no libraries.”
Anne Herbert
“Do not wait; the time will never be 'just right'. Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.”
― Napoleon Hill