Customer Service

“You know your business model is broken when you’re suing your customers.”

Paul Graham, Venture Capitalist and Co-founder of Y Combinator

Entrepreneurship

“There is a spiritual aspect to our lives — when we give, we receive — when a business does something good for somebody, that somebody feels good about them!”

Ben Cohen, Co-Founder Ben & Jerry’s

Leadership

“Well done is better than well said.”

Benjamin Franklin

Jokes

I’ve just been to the drugstore and saw that they’re selling lemon-scented intimate deodorants.

Yeah, this really makes sense actually because lemon goes very well with fish.

Customer Service

“The first step in exceeding your customer’s expectations is to know those expectations.”

Roy H. Williams, Author Wizard of Ads Triology

Character

“Swallowing your pride occasionally will never give you indigestion.”

Anon

Entrepreneurship

“Care more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible.”

Claude Bissell, Author and Educator

Leadership

“When you help others feel important, you help yourself feel important too.”

David J. Schwartz, Author and Motivational Speaker

Motivation

“Don’t dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.”

Denis Waitley, Author and Motivational Speaker

Customer Service

“A shoe without sex appeal is like a tree without leaves. Service without emotion is like a shoe without sex appeal.”

Anon