Leadership

“It is not fair to ask of others what you are not willing to do yourself.”

Eleanor Roosevelt

Gratitude

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”

Don Alden Adams

Communication

“To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.”

Francois de La Rochefoucauld, Essayist

Jokes

Web site log in: Sorry, your password 257EeffQ@# is not secure enough.

Cash machine login 1234: Here’s your 1000 dollars.

Customer Service

“A man without a smiling face must not open a shop.”

Chinese Proverb

Entrepreneurship

“Quality is remembered long after the low price is forgotten.”

Gucci Family Slogan

Communication

“Our life is frittered away by detail. Simplify, simplify!”

Henry David Thoreau, Author, Poet and Philosopher

Entrepreneurship

“You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.”

Jan Carlzon, Former CEO of SAS

Gratitude

“Anybody may forget what you said but he will never forget how you made them feel.”

Anon

Character

“Two important things are to have a genuine interest in people and to be kind to them. Kindness, I’ve discovered, is everything.”

Isaac Bashevis Singer, Author