“It’s easier to love a brand when the brand loves you back.”
– Seth Godin
Communication
July 30, 2016 by
“Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.”
– Tony Hsieh
Character
July 29, 2016 by
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
– Don Alden Adams
Customer Service
July 28, 2016 by
“We have entered the era of the customer. Today, providing customers with outstanding customer service is essential to building loyal customers and a long lasting brand.”
Jerry Gregoire, CIO Dell Computers
Character
July 27, 2016 by
“We don’t have to be smarter than the rest. We have to be more disciplined than the rest.”
— Warren Buffett
Financial Sustainability
July 26, 2016 by
“Wide diversification is only required when investors do not understand what they are doing.”
— Warren Buffett
Jokes
July 25, 2016 by
I once gave my husband the silent treatment for an entire week, at the end of which he declared, “Hey, we’re getting along pretty great lately!”
Gratitude
July 23, 2016 by
“Money is the opposite of the weather. Nobody talks about it, but everybody does something about it.”
– Rebecca Johnson
“Do not wait; the time will never be 'just right'. Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.”
― Napoleon Hill