If a system is failed, it means that it is not functioning properly or meeting the needs of the users or the organization. As a systems analyst, it would be your responsibility to identify the root cause of the failure and develop a plan to address it. This could involve working with the development team to fix any technical issues, gathering feedback from users to identify areas for improvement, or re-evaluating the system’s requirements and design to ensure that it aligns with the organization’s goals and needs. It may also involve creating and implementing a testing plan to ensure that the system is thoroughly tested and any issues are identified and addressed prior to deployment. Additionally, it may involve presenting the solution to stakeholders or management and seeking their approval before implementing it.
Famous failed systems include:
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The Healthcare.gov website: The website, created to provide a marketplace for individuals to purchase health insurance under the Affordable Care Act, experienced significant technical difficulties upon its launch in 2013. The website was plagued with errors, slow load times, and poor performance, making it difficult for users to sign up for insurance.
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The London Ambulance Service Computer-Aided Dispatch System: In 2011, the London Ambulance Service implemented a new computer-aided dispatch system, which aimed to improve the efficiency and speed of dispatching emergency vehicles. However, the system failed to work as intended, resulting in delays and misroutes, and ultimately had to be scrapped.
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The Oregon Health Insurance Exchange: In 2014, Oregon launched a new online marketplace for health insurance under the Affordable Care Act. However, the website was plagued with technical issues, and the state ultimately decided to shut it down and transition to the federal healthcare.gov website.
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The Phoenix VA Health Care System: In 2014, reports emerged that the Phoenix VA Health Care System, which provides medical care to veterans, was experiencing significant delays in providing care to veterans, and that staff had been manipulating data to hide the extent of the delays. The system was criticized for being poorly managed and underfunded, and the VA ultimately implemented a number of changes to improve the system.
These examples demonstrate that even well-intentioned and well-funded systems can fail if they are not properly designed, managed, and implemented. As a system analyst, it is important to understand the potential risks and challenges associated with a project, and to work closely with stakeholders to design and implement a system that will meet their needs and achieve their goals.
There have been several examples of failed systems in Malaysia, such as:
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The MyKad project, which aimed to create a national identification card for all Malaysians, faced multiple delays and technical issues. The project was plagued by a lack of standardization, poor quality control, and a failure to properly integrate the system with other government databases.
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The 1Malaysia Development Berhad (1MDB) financial scandal, which involved the misappropriation of billions of dollars from a state investment fund. The failure of the government’s financial management systems and lack of transparency in the fund’s operations contributed to the scandal.
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The failure of the Port Klang Free Zone (PKFZ) project, which was intended to create a modern, multi-modal transportation hub in the Port Klang area. The project was plagued by cost overruns, mismanagement, and lack of oversight, leading to the resignation of several key officials and a criminal investigation.
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The Malaysia Automated Clearance System (MACS) at the Kuala Lumpur International Airport faced serious technical issues and was eventually scrapped, causing delays and disruptions to the airport’s operations.
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The failure of the Malaysia’s e-Kasih, a system designed to provide financial aid to low-income households which faced issues with data privacy and accuracy.
These examples highlight the importance of proper project management, oversight, and testing in the development and implementation of systems, as well as the need for transparency and accountability in government and corporate operations.