By Shahabuddin Amerudin
Introduction
This report presents the analysis of a post-programme survey conducted to gather feedback on the UTM and Kg. Sg. Timun CSR Programme. The survey aimed to evaluate participants’ satisfaction, assess the programme’s effectiveness in meeting expectations, and gather suggestions for improvement. The survey was administered online, and participants were asked to share their thoughts and experiences regarding various aspects of the programme.
Survey Details
The online survey was open for responses from June 13, 2023, to June 19, 2023. A total of 33 students were scheduled to participate in the programme; however, one participant was unable to attend on the designated day. Out of the remaining 32 participants, 30 completed the survey, resulting in a response rate of 93.8%.
Purpose and Methodology
The survey aimed to gather feedback to evaluate the UTM and Kg. Sg. Timun CSR Programmes and make improvements for future initiatives. The survey questions were developed using a combination of closed-ended and open-ended formats. Closed-ended questions utilised a Likert scale, while open-ended questions provided participants with an opportunity to provide detailed feedback. The survey was administered online, and participant identities were kept confidential.
Analysis
The survey responses were analysed using both quantitative and qualitative approaches. For the closed-ended questions, quantitative analysis involved calculating summary statistics such as mean, median, and mode to assess participants’ overall satisfaction and perceptions of different programme aspects. Frequency distributions and percentages were also computed to depict the distribution of responses.
The open-ended questions were subjected to qualitative analysis. Responses were categorised and coded to identify common themes, patterns, and suggestions. The qualitative analysis aimed to uncover participants’ experiences, suggestions for improvement, and any concerns raised during the programme.
Findings
Based on the survey analysis, several key findings emerged. The majority of participants expressed high satisfaction with the UTM and Kg. Sg. Timun CSR Programme, highlighting its positive impact. The programme effectively met participants’ expectations in terms of providing hands-on learning opportunities and practical experience in mangrove conservation. Programme facilitators received positive feedback for their guidance and facilitation of activities.
The programme was successful in raising participants’ awareness about the importance of mangrove conservation, although some participants suggested providing additional information to enhance their knowledge further. The resources provided, such as the Mangrove Forest Tree Identification and Geotagging mobile app and online database, were perceived as useful, but participants raised suggestions for improvement.
The boat excursions and firefly-watching activities were generally well organised, though some room for improvement was noted. The fee collected for food, boat rides, and the firefly-watching activity was considered reasonable by the majority of participants, but a few expressed concerns, particularly regarding the boat ride fee from a student’s perspective.
Participants expressed a willingness to pay additional fees for transportation, programme merchandise, or other related expenses in future programmes, depending on the specific items or services offered. The programme had a positive impact on participants’ understanding of the Mangrove Forest Tree Identification and Geotagging mobile app and online database, but further support and engagement opportunities were suggested.
Recommendations
To enhance participants’ knowledge and engagement, it is recommended to improve the educational content and resources provided in the UTM and Kg. Sg. Timun CSR Programmes. This can be achieved by incorporating additional information, workshops, or presentations to deepen their understanding of mangrove conservation. Continuously updating and expanding the resources, such as the Mangrove Forest Tree Identification and Geotagging mobile app and online database, will ensure they remain informative, user-friendly, and relevant.
Addressing participant feedback is crucial to improving the programme. Specifically, it is important to take into account their suggestions regarding the organisation of boat excursions, firefly-watching activities, and concerns about fees. By gathering feedback and identifying areas for improvement, adjustments can be made to enhance the overall organisation and execution of these activities. It is also recommended to evaluate the fee structure to ensure it remains reasonable and accessible, considering the perspectives of students and affordability.
To create more impactful CSR programmes, it is essential to tailor future initiatives to meet participant preferences and expectations. Conducting pre-programme surveys or focus groups to gather input and insights on participants’ needs and interests can provide valuable information. Additionally, it is important to continuously evaluate the effectiveness of the CSR programmes by gathering feedback from participants and making necessary adjustments. This iterative approach will help UTM and Kg. Sg. Timun create meaningful and engaging experiences while fostering continuous improvement in their CSR initiatives.
Conclusion
Overall, the survey findings indicate a high level of interest in participating in future CSR programmes organised by UTM and Kg. Sg. Timun. To ensure continued success, it is recommended that future programmes focus on delivering valuable content, addressing suggestions for improvement, and incorporating participants’ preferences and expectations.
The survey analysis provides valuable insights that can inform programme evaluation and improvement, enabling UTM and Kg. Sg. Timun to enhance their future initiatives and ensure the continued success of their CSR programmes.
References:
Amerudin, S. (2023). UTM and Kg. Sg. Timun Empower Mangrove Conservation through an Innovative CSR Programme. [Online] Available at: https://people.utm.my/shahabuddin/?p=6427 (Accessed: 23 June 2023).
Amerudin, S. (2023). Comprehensive Analysis of Survey Feedback: UTM and Kg. Sg. Timun CSR Programme. [Online] Available at: https://people.utm.my/shahabuddin/?p=6482 (Accessed: 23 June 2023).
Amerudin, S. (2023). UTM and Kg. Sg. Timun Empower Mangrove Conservation through an Innovative CSR Programme. [Online]. Available at: https://news.utm.my/2023/06/utm-and-kg-sg-timun-empower-mangrove-conservation-through-an-innovative-csr-programme/?_gl=11m4f3of_gaMjAzNTkxNjMwNi4xNjgzMTAzNzUx_ga_N3HJW8G3P7*MTY4NzUwNjI5Ny42OC4xLjE2ODc1MDcyMTQuMC4wLjA. (Accessed: 23 June 2023).
Suggestion for Citation: Amerudin, S. (2023). Survey Analysis Report: UTM and Kg. Sg. Timun CSR Programme Feedback. [Online] Available at: https://people.utm.my/shahabuddin/?p=6480 (Accessed: 23 June 2023).