Before you react, stop and think:
Underneath poor behaviour is a frustrated commitment trying to get out
– (Loretta Malandro, 2003, Say it Right the First Time, US: Mc Graw Hill, Pg 147)
Do not lose hope, nor be sad
Before you react, stop and think:
Underneath poor behaviour is a frustrated commitment trying to get out
– (Loretta Malandro, 2003, Say it Right the First Time, US: Mc Graw Hill, Pg 147)