The leaders of tomorrow will have to establish a real vision and sense of values for the organisations they wish to lead. These leaders will have to communicate and motivate far more effectively than did leaders of the past. They will have to keep their wits about them through conditions of near-constant change. And these leaders will have to mind every ounce of talent and creativity that their organisations possess – from the shoop floor to the executive suite.
Dale Carnegie. 1993. The Leader in You. USA: Pocket Books. Pg 2