Debating Ideas not Discussing Identities
How debate can make us disagree productively:
- to stop talking and to start listening
- to stop dismissing and to start persuading
- to stop shutting down and to start opening our minds
Data alone is not persuasive, weave it with stories
Data doesn’t change behaviour, but emotions do.
Data never speaks for itself, that is why you need stories to go with the data.
Don’t wait for a perfect story. Take your story and make it perfect.
Allyship at the workplace
This is something new to me. Basically, Melinda Epler stresses the way forward to build a better team, in which the team members support each other. I agree with her, it is more essential to create allies in an organisation rather than competitors. Competition will drive employees to be more self-centred and for allies, on the other hand, what matters is contribution.
Persuading through designs
This is very interesting, the talk is on how to change people’s behaviour using technology and design. What is moral and immoral persuasion? How ethical can we be in persuading others through our design?
Persuading others using ethos, logos and pathos methods.
Ethos – to convince the audience through one’s credibility
Logos – to convince the audience using logic and reasons
Pathos – to convince the audience using emotional intelligence
Writing a literature review
I found many students have problems in writing a literature review. Despite writing the literature review, they write a descriptive essay and it is like you are reading a textbook.
Crisis Communication
Any organisation is bound to face crises which ofter occur due the absence of internal and external communications. Good leadership will anticipate and prepare for the crisis before it gets out of control.
What you should do in the state of crises:
- Anticipate crises – by anticipating crises, you will be more prepared and proactive to face the crises. Several measures can be taken, for example, change your modus operandi and plan for how to address the problems when they occur.
- Monitor what is happening around you. Gather essential information as a way to prevent crisis. Take note of what is being said about you and having this information will allow you to catch a negative perception toward you, which if not treated will turn into uncontrollable crisis.
- Some good leaders are not effective in-person communicators. Training is needed and get used to all forms of communication either traditional or social media platform.
- Avoid a classic strategy that is ‘shoot first and ask questions afterwards’. The best thing to do is to respond with adequate information. Ensure that you have gathered and delivered the adequate information before responding.
- There are chances where your communication might be misunderstood or misinterpreted by your colleagues and your duty is to plan your talk to minimise this from happening. Keep your message as simple as you can.
- The importance of preparing and rehearsing your responses in advance is to avoid unnecessary delays in reacting and an inefficient communication strategy due to hastiness.
- Analyse the feedback you get during crises and this will enable you to adapt your strategy and tactics. The most important is what you can learn form the crisis.
One cool judgment is worth a thousand hasty counsels. The thing to do is to supply light and not heat.
Woodrow Wilson
Read more at https://www.brainyquote.com/topics/hasty-quotes
Rezeki
Harta adalah rezeki yang paling rendah,
kesihatan adalah rezeki yang paling tinggi,
anak yang soleh adalah rezeki yang paling utama,
mendapat keredhaan Allah adalah rezeki yang paling utama
Syekh Mutawalli Sya’rawi
Rezeki itu adalah milik Allah, dan Dia akan memberinya kepada sesiapa yang dikehendakinya. Semoga kita semua dimurahkan dengan rezeki dari Allah.
The power of Silence
Confidence is silent.
Insecurities are loud.
Kushandwizdom