- Â I had listened intently. Â I had listened because I was genuinely interested. Â And he felt it. Naturally, that pleased him. That kind of listening is one of the highest compliments we can pay anyone. Â And so i had him thinking of me as a good conversationalist when in reality I had been merely a good listener and had encoursaged him to talk. Â (P79)
- No one can possibly know everything. Listening to others is the single best way to learn. (P82)