‘People who are emotionally adept – who know and manage their feelings well, and who read and deal effectively with other people’s feelings – are at an advantage in any domain of life’.

‘People with well-developed emotional skills are also more likely to be content and effective in their lives, mastering the habits of mind that foster their own productivity; people who cannot marshal some control over their emotional life fight inner battles that sabotage their ability for focused work and clear thought’.

 

Daniel Goleman, 1995. Emotional Intelligence. New York: Bantam Books. Page 38-39.